Nimesh

Tried clearing transients, deactivating plugins and themes.

Repeated all the process, still the issue remains.

Also for your information, I didn’t added any plugin when this issue arised.

the issue raised when I updated woocommerce and wordpress.

Please help me with this thread. It’s urgent

https://www.ads-software.com/support/topic/default-sorting-behaving-weirdly/#post-12796265

I tested deactivating all plugins and themes, still, the issue is same.

Please help me, it has been so long.

why is this happening??

Please let me know

Hello Amanda,

I turned of caching plugins, still the issue is same.

Here is the report

### WordPress Environment ###

WordPress address (URL): https://jackscalisi.com
Site address (URL): https://jackscalisi.com
WC Version: 4.1.0
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.5
WC Admin Version: ? 1.1.1
Log Directory Writable: ?
WP Version: 5.4.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.16
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1d-fips

SUHOSIN Installed: –
MySQL Version: 5.7.25-28-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.1.0
WC Database Prefix: wp_jnb4p7c98k_
Total Database Size: 116.17MB
Database Data Size: 67.86MB
Database Index Size: 48.31MB
wp_jnb4p7c98k_woocommerce_sessions: Data: 3.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_order_items: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_order_itemmeta: Data: 17.55MB + Index: 16.03MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_payment_tokens: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_payment_tokenmeta: Data: 0.25MB + Index: 0.31MB + Engine InnoDB
wp_jnb4p7c98k_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_actionscheduler_actions: Data: 2.52MB + Index: 1.38MB + Engine InnoDB
wp_jnb4p7c98k_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_actionscheduler_logs: Data: 1.52MB + Index: 0.69MB + Engine InnoDB
wp_jnb4p7c98k_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_comments: Data: 2.52MB + Index: 0.98MB + Engine InnoDB
wp_jnb4p7c98k_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jnb4p7c98k_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jnb4p7c98k_options: Data: 10.19MB + Index: 1.23MB + Engine InnoDB
wp_jnb4p7c98k_postmeta: Data: 10.50MB + Index: 11.95MB + Engine InnoDB
wp_jnb4p7c98k_posts: Data: 4.50MB + Index: 0.67MB + Engine InnoDB
wp_jnb4p7c98k_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_usermeta: Data: 6.52MB + Index: 6.03MB + Engine InnoDB
wp_jnb4p7c98k_users: Data: 0.22MB + Index: 0.22MB + Engine InnoDB
wp_jnb4p7c98k_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jnb4p7c98k_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jnb4p7c98k_wc_customer_lookup: Data: 0.20MB + Index: 0.14MB + Engine InnoDB
wp_jnb4p7c98k_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_wc_order_product_lookup: Data: 4.52MB + Index: 5.94MB + Engine InnoDB
wp_jnb4p7c98k_wc_order_stats: Data: 0.22MB + Index: 0.25MB + Engine InnoDB
wp_jnb4p7c98k_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_jnb4p7c98k_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jnb4p7c98k_yoast_indexable: Data: 0.19MB + Index: 0.05MB + Engine InnoDB
wp_jnb4p7c98k_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_jnb4p7c98k_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jnb4p7c98k_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jnb4p7c98k_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 382
custom_css: 1
customize_changeset: 27
elementor_library: 7
nav_menu_item: 23
oembed_cache: 1
page: 9
post: 3
product: 283
product_variation: 18
revision: 404
shop_coupon: 2
shop_order: 3213

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

Advanced Custom Fields: by Elliot Condon – 5.8.9
Classic Editor: by WordPress Contributors – 1.5
CoBlocks: by GoDaddy – 1.26.1
Duplicator: by Snap Creek – 1.3.32
Elementor Pro: by Elementor.com – 2.9.3
Elementor: by Elementor.com – 2.9.8
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.10
Mailchimp for WooCommerce: by Mailchimp – 2.4.0 – Installed version not tested with active version of WooCommerce 4.1.0
Min and Max Quantity for WooCommerce: by BeRocket – 1.2.13 – Installed version not tested with active version of WooCommerce 4.1.0
Nextend Social Login: by Nextendweb – 3.0.23
SG Optimizer: by SiteGround – 5.5.4
String Locator: by Clorith – 2.3.1
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24
Theme Editor: by mndpsingh287 – 2.3
WC Password Strength Settings: by Daniel Santoro – 2.1.0 – Installed version not tested with active version of WooCommerce 4.1.0
WooCommerce PayTrace Payment Gateway: by VanboDevelops – 2.5.5 – Installed version not tested with active version of WooCommerce 4.1.0
Booster for WooCommerce: by Algoritmika Ltd – 4.8.0 – Installed version not tested with active version of WooCommerce 4.1.0
WooCommerce Services: by Automattic – 1.23.0 – Installed version not tested with active version of WooCommerce 4.1.0
WooCommerce: by Automattic – 4.1.0
Yoast SEO: by Team Yoast – 14.0.4
WP File Manager: by mndpsingh287 – 5.9
WP Mail SMTP: by WPForms – 2.0.0
WP Rollback: by Impress.org – 1.7.0
WP101 Video Tutorials: by WP101Plugin.com – 0.3

### Inactive Plugins (7) ###

Ajax add to cart for WooCommerce: by QuadLayers – 1.1.4 – Installed version not tested with active version of WooCommerce 4.1.0
Akismet Anti-Spam: by Automattic – 4.1.5
Estimated Delivery Date Plugin For WooCommerce: by PluginHive – 1.8.0 – Installed version not tested with active version of WooCommerce 4.1.0
Gravity Forms: by rocketgenius – 2.4.17
Jetpack by WordPress.com: by Automattic – 8.4.2
WooCommerce Extra Product Sorting Options: by SkyVerge – 2.8.4
WooCommerce Store Credit: by WooCommerce – 3.1.2 (update to version 3.1.3 is available) – Installed version not tested with active version of WooCommerce 4.1.0

### Dropin Plugins (1) ###

object-cache.php: APCu Object Cache

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #6 - /
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Pharmacy
Version: 2.0.14
Author URL: https://woocommerce.com
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 2.5.6
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ?

### Templates ###

Overrides: pharmacy/woocommerce/archive-product.php
pharmacy/woocommerce/content-single-product.php
pharmacy/woocommerce/emails/customer-new-account.php

### Action Scheduler ###

Complete: 5,891
Oldest: 2020-04-06 12:26:37 +0000
Newest: 2020-05-07 11:24:28 +0000

### Paytrace Gateway ###

Integration type: post
Separated Forms: Yes
Accept Checks: No
Allow Vault Payments: Yes
Require CSC: No
Testmode: No

• This reply was modified 4 years, 10 months ago by Nimesh.

Ok Sure. I will send in few minutes.

Yes i can do that, but Why the screen is blank?

Help Aprreciated!

Thanks Nimesh