sasm007

yes , I am using WooCommerce Add-On for LearnPress

Please note that I use WooCommerce Plan for payments.

Issue scenario:

1- When a student wants to purchase a course, he encounters a problem and payment is not completed

see pic -1 in WooCommerce order page ,

after this evet hundreds of iterations occur trying to enrolled the same student on a page Learnpress order page see pic-2

Pic-1

https://drwathiq.com/wp-content/uploads/2024/08/Screenshot-2024-08-19-052117.png

Pic-2

https://drwathiq.com/wp-content/uploads/2024/08/Screenshot-2024-08-19-052133.png

This issue causes me lose money ??

If the student is automatically registered as having purchased the material, there will be no problem in the search
But the problem in searching occurs when manual registration is done by an admin

There is another problem
On the registration page, after the application status changes from completed to processed, the student’s email disappears as in the picture

https://drwathiq.com/wp-content/uploads/2024/08/Screenshot-2024-08-17-043426.png

As shown in the picture, the last registered student does not appear when you click on search, but no issue with the enrolled student before the update.

https://drwathiq.com/wp-content/uploads/2024/08/Screenshot-2024-08-15-105326.png

https://drwathiq.com/wp-content/uploads/2024/08/Screenshot-2024-08-15-105715.png

• This reply was modified 3 months, 1 week ago by sasm007.

I have same issue.
When I search for those registered before the last update, the search appears, but those registered after the last update do not appear in the search

sorry

https://drive.google.com/file/d/1LMHdhS6lUsJpa2abIMAbXyQg_PrI8cDF/view?usp=sharing

No, it is still , I checked before minutes !!!!!

sorry not visual composter its Visual Composer theme builder

Hi,
Thanks for your response,
I switch to default WordPress Twenty Twenty-One Version: 1.4
I faced same issue

here more other screenshot what I meant add as multiuser

https://drive.google.com/file/d/1syYVM4FS0qJYweBDMroqJP-lFl9IwLkF/view?usp=sharing

picture 1

https://drive.google.com/file/d/1RypMMkurw1GXVYhGGCBlKmfY3je6mtGj/view?usp=sharing

picture 2

https://drive.google.com/file/d/1vTiCAiNBgjLr3_1SZF62pDIbQf8MhG_c/view?usp=sharing

note : this issue not for just this user ,
this issue for all users enrolled ( add email via multiuser )

• This reply was modified 3 years, 2 months ago by sasm007.