sathi01

Thanks for the support let me check again with the hosting team.

Thanks

Yes I have deleted web stories but still, I am getting this error.

Was on different server initially later transferred it to bluehost. But started having error due to the database. Hence deleted the completed WordPress site and installed and designed again.

Just wanted to update you – I had my old website with same domain where the plugin was working perfectly. But for some reason, the website was deleted and installed and created from the beginning on the new server Bluehost. Post that I am facing this issue with Web Stories Plugin.

Have contacted hosting provider. The issue cant be resolved from their end. Kindly Look into this

So this is due to hosting issue?

No I can’t see Stories option in the menu

Screenshot –
https://ibb.co/zrzZzV3

Hosting provider – Bluehost
domain is old. I changed the hosting provider to bluehost roughly a month back. The website is newly installed.
I do not have any other hosting provider to try from.

still Same error

Hi, I have tried accessing from other new admin as well. still the same error

Hi still the same error

yes!

Hi,
stories is not visible in menu section. From plugin once installed the Web stories and activated, this is how it looks – https://prnt.sc/vlNMxaQiThKD

And on clicking settings from plugin section as shown in the above image I get this error – https://kraftomeet.com/wp-admin/edit.php?post_type=web-story&page=stories-dashboard#/editor-settings

• This reply was modified 2 years, 8 months ago by sathi01.

Here is the screenshot https://prnt.sc/jOU-IeiuIIlg