Forum Replies Created

Viewing 15 replies - 31 through 45 (of 168 total)
  • Plugin Author Satinder Singh

    (@satindersingh)

    Hi @wooster82

    Sorry for the inconvenience,
    To remove the Find Out More button from the list view you have to add the below given custom CSS based on style you used:-

    //CSS for List View - Style 1
    .ectbe-wrapper.ectbe-list-wrapper.style-1 .ectbe-evt-more-box {
        display: none !important;
    }
    //CSS for List View - Style 2
    .ectbe-wrapper.ectbe-list-wrapper.style-2 .ectbe-evt-more-box {
        display: none !important;
    }
    //CSS for Minimal List View - Style 1
    .ectbe-wrapper.ectbe-minimal-list-wrapper.style-1 .ectbe-evt-more-box {
        display: none !important;
    }

    Hope it will help you. Also we will try to add an option in upcoming updates to hide it.

    Plugin Author Satinder Singh

    (@satindersingh)

    @fredbarrington, your support query is not related to “Automatic Translate Addon For Loco Translate

    Please visit plugins page – https://www.ads-software.com/plugins/ and search the plugin that you are using and facing issues, submit support request inside it.

    Plugin Author Satinder Singh

    (@satindersingh)

    @tianth sorry for inconvenience, actually users face that type of issue with cache plugin, please try to clear your page cache and hard refresh your browser.

    If there is still an issue, please open a support ticket, we will sure resolve it – https://www.ads-software.com/support/plugin/cool-timeline/#new-topic-0

    Do you face this issue in test mode or live mode?

    Also try to test with Woocommerce default checkout page without customization with any page builder or theme.

    Thread Starter Satinder Singh

    (@satindersingh)

    1. Instead of testing with Indian or International card, you should test with an Indian Stripe account + international card.
    2. Yes in same site I just changed live mode to sandbox and it is not working while it was working in live mode, It did not replicate site.
    3. Here is current system report.
    ### WordPress Environment ###
    
    WordPress address (URL): ---HIDDEN---
    Site address (URL): ---HIDDEN---
    WC Version: 7.4.0
    REST API Version: ?</img> 7.4.0
    WC Blocks Version: ?</img> 9.4.3
    Action Scheduler Version: ?</img> 3.5.4
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: en_US
    External object cache: ?</img>
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.54 (Debian)
    PHP Version: 7.4.32
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    ### Database ###
    
    WC Database Version: 7.4.0
    WC Database Prefix: wp_
    Total Database Size: 797.45MB
    Database Data Size: 782.76MB
    Database Index Size: 14.69MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.47MB + Index: 0.59MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.30MB + Index: 0.25MB + Engine InnoDB
    wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bv_ip_store: Data: 0.30MB + Index: 0.28MB + Engine InnoDB
    wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_e_submissions: Data: 0.06MB + Index: 0.27MB + Engine InnoDB
    wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_e_submissions_values: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 10.06MB + Index: 0.14MB + Engine InnoDB
    wp_postmeta: Data: 681.53MB + Index: 9.92MB + Engine InnoDB
    wp_posts: Data: 85.31MB + Index: 0.78MB + Engine InnoDB
    wp_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_rank_math_analytics_inspections: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
    wp_rank_math_analytics_objects: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
    wp_rank_math_internal_links: Data: 2.42MB + Index: 0.38MB + Engine InnoDB
    wp_rank_math_internal_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 679
    custom_css: 3
    customize_changeset: 2
    docs: 41
    elementor_library: 63
    nav_menu_item: 177
    oembed_cache: 11
    page: 136
    post: 4
    product: 7
    product_variation: 18
    shop_coupon: 1
    shop_order: 19
    shop_subscription: 19
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    ### Active Plugins (29) ###
    
    Elementor Pro: by Elementor.com – 3.11.3
    Elementor: by Elementor.com – 3.11.2
    Rank Math SEO: by Rank Math – 1.0.109
    WooCommerce Stripe Gateway: by WooCommerce – 7.1.0
    WooCommerce PayPal Payments: by WooCommerce – 2.0.2
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.4.0
    WooCommerce Subscriptions: by WooCommerce – 3.1.4
    WooCommerce: by Automattic – 7.4.0 (update to version 7.4.1 is available)
    
    ### Inactive Plugins (34) ###
    
    Better Search Replace: by WP Engine – 1.4.2
    Breeze: by Cloudways – 2.0.17
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: Object Cache Pro (Drop-in)
    
    ### Must Use Plugins (2) ###
    
    Elementor Safe Mode: by Elementor.com – 1.0.0
    Object Cache Pro (MU): by Rhubarb Group – 1.18.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #21238 - /plugins/
    Cart: ?</img>
    Checkout: ?</img>
    My account: #268 - /my-account/
    Terms and conditions: #22520 - /terms/
    
    ### Theme ###
    
    Name: Hello Elementor Child
    Version: 1.0.1
    Author URL: https://elementor.com/
    Child Theme: ?</img>
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.6.1
    Parent Theme Author URL: https://elementor.com
    WooCommerce Support: ?</img>
    
    ### Templates ###
    
    Overrides: –
    
    ### Subscriptions ###
    
    WCS_DEBUG: ?</img> No
    Subscriptions Mode: ?</img> Live
    Subscriptions Live URL: ---HIDDEN---
    Subscription Statuses: wc-active: 12
    wc-pending: 3
    wc-on-hold: 2
    wc-cancelled: 2
    
    WooCommerce Account Connected: ?</img> No
    Report Cache Enabled: ?</img> Yes
    Cache Update Failures: ?</img> 0 failure
    
    ### Store Setup ###
    
    Country / State: India — Punjab
    
    ### Subscriptions by Payment Gateway ###
    
    other: wc-cancelled: 2
    PayPal: wc-active: 5
    Stripe: wc-active: 3
    wc-on-hold: 2
    wc-pending: 3
    
    Test Mode: wc-active: 4
    
    ### Payment Gateway Support ###
    
    PayPal: refunds
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    Test Mode: products
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?</img>
    Shop country code: IN
    WooCommerce currency supported: ?</img>
    Advanced Card Processing available in country: –
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: ?</img>
    Logging enabled: ?</img>
    Reference Transactions: –
    Used PayPal Checkout plugin: ?</img>
    Tracking enabled: ?</img>
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    new-product-management-experience
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    product-variation-management
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-03-02 06:33:42 +00:00
    Options: ?</img>
    Notes: 55
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Canceled: 6
    Oldest: 2023-02-28 04:56:45 +0000
    Newest: 2023-02-28 04:56:45 +0000
    
    Complete: 1,437
    Oldest: 2023-01-31 08:57:54 +0000
    Newest: 2023-03-01 10:41:57 +0000
    
    Failed: 12
    Oldest: 2022-11-28 11:56:21 +0000
    Newest: 2023-03-01 09:58:10 +0000
    
    Pending: 15
    Oldest: 2023-03-01 12:01:21 +0000
    Newest: 2037-01-31 09:51:43 +0000
    
    
    ### Status report information ###
    
    Generated at: 2023-03-01 11:06:29 +00:00
    Thread Starter Satinder Singh

    (@satindersingh)

    Yes, my account already meets requirements to sell outside India and I’m already selling on my website outside inside in USD. As I mentioned that live mode is working fine, I just can not use test mode if I activate test mode inside stripe plugin settings and make an order then it shows this error message:-

    As per Indian regulations, export transactions require a description. More info here:?https://stripe.com/docs/india-exports

    Thread Starter Satinder Singh

    (@satindersingh)

    + I have already tested with default storefront theme and only woocommerce plugins active.

    Thread Starter Satinder Singh

    (@satindersingh)

    Resolved:-
    I selected below settings:-

    1. Intent – Authorize
    2. Capture Virtual-Only Orders – YES

    https://prnt.sc/sHsuj4jXCUB0

    But it does not work and order status remains on-hold, if I select Intent – Capture

    Plugin Author Satinder Singh

    (@satindersingh)

    Sorry for late response on premium support, I have forwarded your request to premium support developer to check it in priority. I’m closing this support thread here, you will receive premium support via email from premium support team.

    You can add any custom coin now, just update to latest version 2.1

    Plugin Author Satinder Singh

    (@satindersingh)

    @computerfritz sorry for inconvenience, actually you purchased our Cool Timeline Pro plugin and this one is other free plugin. For any support or money-back query related to premium product please contact premium support – https://coolplugins.net/support/

    Plugin Author Satinder Singh

    (@satindersingh)

    I think you are talking about Cool Timeline plugin because settings content short via shortcode is only available inside Cool Timeline plugin.

    This is an elementor addon in which you can directly create a timeline from elementor page builder without posting single story one-by-one via a post-type.

    Plugin Author Satinder Singh

    (@satindersingh)

    We just released an update, upgrade to latest version and you can easily update icons and other settings.

    same here, plugin not working with latest Elementor update.

    Thread Starter Satinder Singh

    (@satindersingh)

    Got it, it was a conflict with child theme code. Thanks for your time, you can close this topic now.

Viewing 15 replies - 31 through 45 (of 168 total)