sbujon

Hello again,

Just wanted to let anybody reading this thread that my problem has never been resolved.

Support told me the problem is a conflict with Astra theme which I have never even installed.

Support asked for wp-admin credentials, I gave them one, they deactivated all plugins and themes. Problems persist and their latest message says “we need wp-admin credentials so we can investigate the problem”…
Going round in circles with a support that doesn’t seem to do a great job following up.

Ahmed, please unmark this ticket as resolved as my issues have absolutely not been resolved at all !

Hello Amir,

Thanks for the help.
Problem is still ongoing and not resloved yet

• This reply was modified 1 year, 2 months ago by sbujon.

Hello Amir, Thanks for your reply.

https://screenapp.io/app/#/shared/300b4130-aaa8-4b5f-8e64-556be5ff2258

Same results with Hello Elementor theme active and all plugins disabled except elementor, shopengine and woocommerce. Caching is disabled.

Can’t create templates, cant close your ad and scrolling problem.

I have sent your team login credentials to my website through your support channel. Thanks for your help

Hello,
I seem to have the exact same problem, at least the same symptoms.

All my episodes have quite a bit of html. Everything worked great until the last update, when all episode descriptions got truncated.

Turbocharge option is off for all episodes.

Podcast feed : https://radio.amicus-curiae.net/feed/podcast/in-situ
Episode example : https://radio.amicus-curiae.net/podcast/exposition-juger-creer-regards-sur-la-cour-penale-internationale/