Cloudflare Power Tools

Hello, thanks for your advice, we tried that but actually it doesn’t happens.

I got in touch with stripe about that, and they pushed back to you about the following problem.
From our analysis they are right, it’s not a stripe problem.
When you click on “checkout via stripe” on the checkout page (ie. through your plugin), the link that opens up (on checkout.stripe.com) includes an “only cards” parameter… therefore the other paying methods are NOT displaying!!

I list here below the Stripe’s answer regarding this problem.
You can replicate this bug by yourself by proceeding on the checkout on https://escapedigitale.it/checkout

Stripe answer:
ollowing up and for the information provided. I would like to mention that it is necessary to involve WooCommerce and your checkout plugin in this discussion. The issue appears to be caused by incorrect information being sent from WooCommerce.

We can observe this in the response body received from WooCommerce, which we have no control over. For example, see this link from Stripe’s dashboard:
https://dashboard.stripe.com/payments/pi_3PpnrBH7CiPzrn7t0xDqTq7l (line 80; “payment_method_types”: [“card”])

The checkout system is only receiving “card” as the payment method type, which affects its availability.

Feel free to reach out if you have any additional questions.

Best regards,

Tobi

no no I can assure you that it isn’t like that (we are a dev company). Actually after fixing the code now it’s much much more fast and we see the spinning, pls confront with our checkout: greenwebsolutions.ch/checkout

Hello, thanks for your answer.
Sure, but for privacy reasons, I sent it to you through your contact form here:
https://matomo.org/support/

Pls let me know

thanks

And why other competitors don’t need that? E.g. mailpoet… cause they figured out a way of taking charge of the complexity, freeing WP users of that. We are one of that.
We became so mad and tired of opening tickets to SIB because of their failing WP plugin… that we had been forced to close our account and switch to a competitor.

Also, if it’s up to SIB to guide users on whitelistening stuff as you mentioned.. it’s not up to users to become skilled and tech. Otherwise they would setup a mail server or connect SIB via API by themselves rather than using a supposed-to-be “ready-to-use and external email service”…. SIB just became so big that they cannot handle the customer support qualitatively anymore. Also, they started to blame on users and their “novice level on WP” rather than focusing on getting their plugin up to speed vs. other competitors.

Ok, but from the reviews I see that many complains about your plugin and you always are pushing back to users: we had 3 SIB accounts live and connected with your plugin, since your update the 3 have been disconnected and the sync isn’t working anymore. So we decided to quit sendinblue totally and change provider and plugin.
Good luck

Hello, pls read the answer from our hosting:

Hello Claudio,I have now taken a look at this. And what happens is that when Sendinblue is trying to connect to your website, it sends a request to https://terranostra.ch/prodotti/?pagename=sendinblue-callback

The website then returns a 301 (redirect) to the same URL, then this continues. This is done by WordPress and not by our server.

So, as you do not have security plugins or firewall or similar installed, I suspect this has to do with some issue with the plugin or/and incompatibility with something on your website.

I would recommend that you forward this information to the devs of the plugin that you were in contact before and see if they can assist you further. Does this sound good?

I think they will be better at assisting you given this information, since they have better understanding of how their plugin works.

we keep on having issues after your recent release on our website: https://terranostra.ch

It just shows a general meaningless error, pls see it here:
https://ibb.co/RQc3Ryh

still not working…. transactional emails are not sent out!!!

Hello, after some days of troubleshooting we found what was the problem. I write it here so to help any person reading: Cloudflare Rocket. It’s a CF functionality that modify how the JS is loading on the page and apparently is conflicting with Directorist filters JS ??
Once CF rocket disabled for the page where those filters are loaded the JS loads perfectly.

Thanks
Kind regards

Let me understand one thing: your plugin doesn’t work neither with ninja forms nor with wpforms (2 of the main form builders for WP) and I need to open an issue on github???
You do that and solve the problem, none of my business, I already uninstalled your plugin as clearly doesn’t work.

Same problem here… this is not efficient, unfair and a disgusting practice.

Same here guys, this notification needs to go away!!!
I don’t get why you don’t prompt this to your plugin setting/interface rather than on EVERY wp page!!!!

This is so selfish to code a plugin like that and don’t even let users capability to opt out!

Hello, 3 weeks passed by and this issue is still on going.

Pls let users decide if they want to see this annoying (and useless) notification!!!!

You are messing everyone’s WP !!
Take into account that if every plugin relying on cron job would show compulsorly a notification like that WP would become a huge mess!!!

thanks

Thanks for the advices.
As this was an urgent thing as our campaigns ROI was completely wrong, we needed to find a quick solution and we found it. So I don’t need your plugin anymore.
But thanks for your answer anyway
kind regards

Ok, thanks Maybellyine.
I found indeed that your plugin conflict with another plugin.
I will get in touch with the other plugin if you are telling me that your side it’s all right and this is not a known bug with WBbackery ??

Thanks