scody

Hi @webtoffeesupport ,

Sent the screenshots, screen recordings and wordpress status report via the link provided.

Thanks

Hello @webtoffeesupport

Please find the requested info below,

1. Screenshots are available, where to send them?
2. Screen recordings are available, where to send them?
3. Giveaway product is a simple product
4. Woocommerce status report is available, where to send it?

Could not try deactivate all plugin experiment as there are inter dependency on the plugins. Please check it in your test environment using details from Woocommerce status report.

Thanks

Done

Hi @webtoffee

I have sent the screenshots through provided link, and the ticket number is 45467. Please look into it as soon as possible.

Thanks

Sent the requested debug info by email.

Hello @alekv

Thank you for your quick response.

I didn’t mean Pixel Manager has changed the URL, what I meant is earlier conversions were recorded/triggered on ../checkout/order-received/.. but now it is triggered at ../checkout/order-pay/.. this has resulted in the incorrect recording of conversions as the order-pay page is only payment page and customers may drop off before placing the order.

As Pixel Manager is recording conversion, I believe it is detecting a purchase when the customer visits ../checkout/order-pay/.. page rather than when the customer visits ../checkout/order-received/.. We are actually seeing this in the Google Ads account where the conversion details are displayed. On further checking the conversions, I noticed that this change occurred on 08-Jul-2022. Upon correlating this with the plugin change log I found that version 1.17.11 was released. Two changes in this version that caught my eye were,

Tweak: Tweaked is_order_received_page() in order to allow PMW to work with custom WooFunnels purchase confirmation pages. It might also work with custom Elementor purchase confirmation pages.
Tweak: Added an additional trigger if a visitor clicks on an Elementor checkout button.

We use Flatsome theme, please check if these above tweaks have caused any changes in conversion recording.

Thanks

Hi @fizanzvai,

The Out of Stock variant is now clickable in the 2.0.3 version, but the ‘Disabled Attribute style’ feature is not working.

Please check and fix it in your next update.

Thank you.

Hi @fizanzvai,

Even we are facing the same issue. What we have noticed is in 2.0 version clickability of an out-of-stock variant has been made as a PRO only feature. We believe this feature is a basic functionality (as it was available to all in earlier versions) and should be available to all.

I hope this is feature is revisited and made available to all.

Thanks

Hello @lucianopalmieri,

Unfortunately, I am not able to reproduce the issue, meaning the issue is now resolved. I am not sure what resolved the issue, as we have updated a few other plugins in the meantime. But when this issue was raised in this support forum, we had tested with and without your plugin, and it seemed like the issue was occurring when your plugin was active.

I guess we will never know what caused this issue in the first place, if it ever reoccurs I will make sure no other plugins are updated until the issue is investigated.

Thanks for your time and effort in investigating this issue.

Hi @gravid7

Thanks for your response, but I was able to get the Wholesale price discount using other methods.

I noticed that only parent products (in the case of a variable product) can be selected or excluded, what if we want to exclude only one of the variants of a variable product, how can this be achieved?

Hi @gravid7

Thanks for the prompt reply. Upon further investigating and backtracking our steps in the Wholesale Price module settings I found the issue.

The issue was with what I had selected in “Product Categories to Include”, I had a parent category selected, which only had subcategories and no products at all. That was the reason why the table or the discount didn’t display on the product pages. Later I realized this mistake and added only the subcategories which had products in them, then everything worked fine.

While I was testing, I noticed that only parent products (in case of a variable product) can be selected or excluded, what if we want to exclude only one of the variants of a variable product, how can this be achieved?

Also while generating invoices we have a Discount Amount column, this amount is calculated using the WC_product::get_regular_price() and WC_product::get_sale_price() difference, but the Wholesale price discount is not reflected in either of them, where can I get the price after the Wholesale price discount is applied?

Thanks

Hi @webtoffee Team,

Would you consider adding a remove link when an auto-apply coupon is applied to the cart? Currently, there is no way to remove the auto-apply coupons, if the customer would like to apply a different coupon or if they do not want to use this auto-apply coupon.

Please check and see if this can be done.

Thanks for your time.

Hi @webtoffee Team,

While testing the above-mentioned issue we noticed that the Free Gift (auto-apply) coupon is not removed when the Free Gift is deleted from the cart.

Even after refreshing the cart, the coupon remains and there is no remove link when an auto-apply coupon is applied to the cart.

Please check and see if it can be fixed.

Thank you.

Hi @webtoffee Team,

We were able to find the cause of the issue. In Checkout Options of the auto-apply coupons, we had entered all our Payment Methods instead of leaving it empty (Any Payment Method), this was causing the auto-apply coupon to not being applied until the checkout page. But if you look at it technically, if we had entered all the payment methods it should still behave the same as any payment method.

Please check and see if it can be fixed.

Hello @webtoffee Team,

We have only 3 coupons with the auto-apply option enabled.