Scott Kolbe

Good morning! Sorry, not sure why my email response to this thread on 12/30/24 didn’t make it to the forum. Here’s my response:

Thanks for the thoughtful, quick response! I made a backup of the live site; deactivated all plugins; changed to twenty twenty five theme; downloaded and installed the latest version of woocommerce; then captured the video below. You will see that clicking on Guides in the navigation from the homepage takes you to the Product by Category template, where the correct title and number of items is displayed, but the pagination and catalog reflect all products, all categories. Hope this helps with your troubleshooting. As this is a live site I need to return it to it’s working state, but happy to help troubleshoot in some other way.

Appreciate the help!

Scott

https://marketyourcraft.com

video of troubleshooting: https://app.box.com/s/zssztfmy9pr7nfnyao88hsd0t0k9r8ev

Cheers, that was it Phil. Make it a good day today!

Good evening. Any chance this issue is creating an exposure that allows a bot to trigger subscription notices to batches of random, non-subscriber emails on the same 60-minute default email notification schedule as legitimate subscribers? Recently I’ve noticed hundreds of batch email notifications being sent, please see the attached screengrab. Thanks for your help, and for letting me know if we should downgrade to 2.7.3 until this issue is resolved.

Cheers!

Screenshot of email notification: https://app.box.com/s/6lkke2of0yqbafr50r0fkqxefcs9l9ou

Thanks so much for the response! I saw your test form entry – glad you were able to confirm that the snippet code isn’t working the same in mine, and my clients’ environments, as it does elsewhere. At this point, none of the 5 sites I manage need more functionality than basic forms, so the Lite version is right for us. I don’t believe that upgrading only to have the ability for the Dev team to investigate an issue others may be having is the right path for me at this point. I will continue to test on my side, and perhaps others who raise similar questions might prompt a broader look at the issue.

Cheers, thanks again for your time and your support. Make it a good weekend.

You can close this ticket if you wish.

Scott

Thanks for responding! I’ve followed the instructions in the doc for using a plugin to insert a php code snippet, and it doesn’t seem to be working on this site:

https://marketyourcraft.com

The contact form is at the bottom of the screen. In Chrome it submits with URLs in the text field, and with Brave it throws the attached error. Any thoughts are appreciated, thanks for your time.

Scott

Error Screengrab: https://app.box.com/s/mu9o3lzm3vkmr3fq1gtfsbcnitnxcmk4

Thanks for the reply, make it a great week!

Sorry, Phil, the issue I’m having with the tour is unrelated to the Age Gate. Great product, timely customer service. Thanks so much!

Thanks Phil, I appreciate the response! That worked for the Facebook Messenger plugin and I was able to hide the top/sticky navigation using:

body.age-restriction .header {
display:none;
}

Any thoughts on why the tour isn’t displaying on mobile? Is there a difference when the “trigger” for the tour is part of the mobile burger navigation versus desktop?

Thanks again, have a great day!

Scott

Looks like the new GA Google Analytics no longer requires the code snippet from Google to be added as an input – it’s added automatically. As a result, the code snippet was being echoed at the top of the page as in:

		<script async src="https://www.googletagmanager.com/gtag/js?id=UA-104299232-2"></script>
		<script>
			window.dataLayer = window.dataLayer || [];
			function gtag(){dataLayer.push(arguments);}
			<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="https://www.googletagmanager.com/gtag/js?id=UA-104299232-2"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());
  gtag('config', 'UA-104299232-2');
</script>
			gtag('js', new Date());
			gtag('config', 'UA-104299232-2');
		</script>

Removing the added code and checking “gtag (new)” resolved the issue.

Cheers!

Scott

• This reply was modified 6 years ago by Jan Dembowski.

Thanks for a great plugin! Possible to use tags to filter, similar to category in the above example? Have a great week!