scriptsbywarren

Some of them are copied from my script software (final draft), or some could be from Word or from Pages.

I’m back from my trip and ready to tackle this. An email from Astra support plus your comments here gave me some stuff to try. Also, my cousin two days ago made a simple suggestion. Seemed too easy. But I just tried it: Go to the back end, copy and cut the text, update, then re-paste it and hit update again. Voila! It worked. The text is showing. Now I just have to do that about 40 more times. But at least it fixed it. Not sure why it happened in the first place, maybe a glitch when hitting the update? Thanks everyone!

Stef, the one you are looking at is not one of the ones with the problem. The problem still exists. It’s only in about 10% of my products. I am on a cruise so it’s difficult for me to get any Internet and do anything about it currently.

Thank you… that did not fix the problem.

Well, I checked all 19 plugins… nothing changed.

Should I keep it in staging as I do all this?

I think the guy at Host Gator already tried that… he said he checked every plugin. That’s the apps, right?

I can only find Astra in one place and it doesn’t appear to be activated… so, question: if I activate a new theme (Storefront).. does that automatically replace Astra?

Ok… I think I got staging figured out.. I opened a staging site… Storefront seems to be already activated… so I. just checked and the description appears for a second and disappears… so no change… but then, is Astra still running? I don’t know how to deactivate that. I guess now that I am in staging I can play with it…

How do I do it in staging? Are you talking about activating Storefront… as I think I already did that.

I can’t find how to turn Astra off… as I was clicking around… I got a pop up warning that tweaking my themes could break my site.. I don’t know enough about what I am doing… so I don’t want to make it worse than it already is. I’m sorry, I know you are being so nice and trying to help me… You have to understand that I am 66 and very limited in my knowledge and understanding of how all this works. I am lucky to have a website up and running. I know I did not cause this problem… but I am afraid if I try to fix it, without clear direction… I will make things worse.

I added Storefront. Do I need to deactivate Astra? Nothing has changed.

Again, thank you for all your help. But as I have no idea how to do any of that… I still feel stuck. I don’t know what a default theme is and how to find those others or use them. I paid to have the WordPress design team help me build my website, and believe me I called them a few times every day for a few weeks till I got it done. I really know very little about most of this.

I found what you are saying… but there is no long description, only a short description.

Thank you for your feedback. I’m kind of stuck, not having the funds to pay someone to fix this and also not having the skills myself. I’m not very tech savvy. My theme is Astra.. and I have reached out to them, tried to explain the problem and see what happens… it might take a few days before they get back to me, since I have the free service.