scrivener

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  • It sounds to me like there are several ways this problem can come about, and that the fixes are just as varied. To clarify for people who might be confused, I’ll attempt a quick breakdown. Please correct me if I’ve got something wrong.

    • If you or someone you know is getting this error, it’s probably not a browser problem, but a problem with another program running on the person’s computer.
    • Norton programs (antivirus, firewall, and other) seem to especially bring this problem on.
    • Most Norton programs on PCs show up as little icons in the lower-right of your screen (this varies with personal settings). Floating your pointer over the little icons should tell you which ones are Norton programs.
    • One solution is to disable the program while you’re at WordPress sites. Right-clicking on the icons will usually produce a menu with “disable” as one of the options.
    • What’s going on is a conflict between some programs and WordPress’s built-in anti-spam features. Spam-bots are computer programs familiar with the WordPress file structure, so they can quickly generate what is likely a comment page URL and send comment-spam. WordPress is set to disallow these comments, requiring that a user actually click on a WordPress link that leads to the comment entry page. You don’t really have to know this, but I think it’s good to understand it at least a little.

    I helped a friend who had this problem; it wasn’t the antivirus software that was giving the problem, and it wasn’t pop-up blockers, though others have said turning off these things has helped. I left those things on and merely disabled the Norton Firewall program, and everything was dandy. I say this because it sounds like there are many ways to run into this error and many ways to fix it; if none of the given suggestions is helping you, play around with those programs your computer is running while you’re on the Web.

    Hope this helps someone. The posts above helped me, in that they sent me in the direction toward my fix, despite none of them offering the specific solution that was needed in my case.

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