sdar

Dude! Thank you so much. Three simple clicks and all is well with the world.

I’ll close this ticket now. Appreciate it.

Hi Edo,
My bad!

https://www.stop-drop-and-roll.com

Hi Nick,
Please ignore my stupidity. I found the email.

Get back to Natalie asap.

Cheers
Andreas

Hi Nick,
How are you?

It’s been a couple of weeks now and I haven’t heard back on the request i submitted via the link you provided. Do you have a status update for me by any chance?

Cheers
Andreas

you’re a legend Mirko! thank you for the fast and detailed response. I’ll get onto that asap.

I’ll mark this ticket as resolved.

Hi Team,
I have had the same problem, and raised a ticket below.

https://www.ads-software.com/support/topic/add-fixed-price-increase-which-cannot-be-overriden/

I got a great response from Mirko with an option for an add-on which can do what we’re requesting. Jump over and take a look.

Cheers
Andreas

Thank you Hannah, I’ll check out my plugins and close this ticket.

Hi Nick,
I have now created the new ticket using the ‘Contact Us’ form as requested.

Cheers
Andreas

Hi Edo,
Thanks for the speedy reply. I wanted to provided an attachment which shows what happens, so you can see it, however i cannot do this in replies.

This isn’t a problem with EUR, because they use the ‘€’ symbol, however CHF uses the ‘Fr’ symbol, and if the currency represents a date (e.g. ‘30.07 Fr’ is translated to ’07/30 Fri’). I managed to resolve the issue by replacing ‘Fr’ symbol to use the currency symbol ‘CHF’ and the issue doesn’t occur.

I’ll also contact the El Greco team and let you know what they say, just in case it helps for future support tickets.

Cheers
Andreas