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Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] I cannot add an event categoryHey Alf,
Bummer, thanks for giving that a try!
I tested the code again with The Events Calendar as the only active plugin on the whole site and it still worked, so this might be caused by something specific to your site.
Could you try adding a new category and testing the code again with that new category ID? That way we can determine if the issue is coming from the specific category or not.
Forum: Plugins
In reply to: [The Events Calendar] I cannot add an event categoryThat is strange for sure! Just to try out the different options for that argument, can you please try switching from an integer to a string? It should accept both, but could be worth testing just to cover the bases. So that line would look like this instead:
'category' => [ '4' ]
Forum: Plugins
In reply to: [The Events Calendar] I cannot add an event categoryHi there! I just double-checked the code from this documentation (https://docs.theeventscalendar.com/apis/orm/create/events/examples/#event-with-an-existing-category) and the code you provided and both worked for me to create an event with an existing category using the ORM.
Can you please give us some more information about how you’re recreating the issue? A step-by-step process would be helpful, especially including more information about how the existing category is set up.
Forum: Plugins
In reply to: [The Events Calendar] Custom emails per eventHi @stefiharr – Thanks for writing in with your question! The short answer is that with only The Events Calendar there is no built-in way to customize emails per event.
With your specific use case, having a virtual event dynamically embedded in ticket emails is a feature of our Virtual Events product – you can read more here: https://theeventscalendar.com/knowledgebase/security-and-protected-content-for-virtual-events/#h-share-event-links-via-rsvp-or-ticket-emails
Another option would be using Events Calendar Pro, you can add An additional Field and create a template override for the ticket email. With the template override, you can pull your content from the Additional Field in each event and display it in the ticket email. ?
Since you’re asking about our Premium Add-ons, please create a Pre-sale Ticket on our HelpDesk. We should be able to answer all of your questions there so we can follow WordPress Forum Guidelines regarding premium plugins.
Forum: Plugins
In reply to: [Event Tickets and Registration] Stripe card fields missingHi @artisanweb –
Just to rule it out, can you please confirm that you have done a conflict test? All you need to do is follow these two steps:
- Deactivate all other plugins except for The Events Calendar Plugins.
- Switching to the Default theme.
Please read the Testing for Conflicts article before doing anything.?
To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, we recommend keeping a working backup of your website.Forum: Plugins
In reply to: [The Events Calendar] Site admin cant create or edit events.Hi @trenchy – thank you for confirming. Just to rule it out, can you please try uninstalling and reinstalling the plugin? This sounds similar to this older support thread.
Please give that a try and if you’re still having trouble we can discuss other options.
Forum: Plugins
In reply to: [The Events Calendar] Site admin cant create or edit events.Hi @trenchy – I would recommend checking out this article in our Knowledgebase about Roles and Permissions: https://theeventscalendar.com/knowledgebase/roles-and-permissions-with-the-events-calendar
By default, site admins should be able to edit events, but if you have custom roles set up you might need to adjust their capabilities using this guide: https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/
Let me know if that helps or if you have any further questions!
Hi @maximumrizz – Can you please confirm that you are also using a compatible version of The Events Calendar? If you are using Event Tickets v5.6.5.1 and Event Tickets Plus v5.7, you should be using The Events Calendar version v6.2.3.2
Let me know if that makes sense and how it goes to adjust the version you are using.
Forum: Plugins
In reply to: [The Events Calendar] Adding a form to the CalendarHi, @squabster – yes, you would need Event Tickets Plus for Attendee Registration.
If you have further questions, please create a Pre-sale Ticket on our HelpDesk. This is for us to follow WordPress Forum Guidelines regarding premium plugins.
Forum: Plugins
In reply to: [The Events Calendar] Adding a form to the CalendarHi @squabster
It sounds like you might want to read more about the Attendee Registration setting options: https://theeventscalendar.com/knowledgebase/attendee-registration-settings/
Can you please take a look and let me know if that is what you are looking for? Also happy to answer any other questions you might have!
Forum: Plugins
In reply to: [Event Tickets and Registration] Admin email notificationHi @artisanweb – thanks for writing in with your question.
One option would be to do some template overriding if you feel comfortable touching some code, in which case we have this guide: https://theeventscalendar.com/knowledgebase/tickets-emails-template-files/
Another option would be to add the event name to the ticket title. So instead of just calling a ticket “General Admission” you could title it “My Awesome Event – General Admission”
Let us know if either of those could work for you or if you need further assistance!
Forum: Plugins
In reply to: [The Events Calendar] Programatically Create and Update EventsHi @noahkuhn – I just wanted to jump in here to share that our ORM documentation has been moved here (https://docs.theeventscalendar.com/apis/) and I am actively working on improving it, so your feedback is super appreciated!
It’s also worth mentioning that we have a bug identified where the
tribe_events()->save();
functionality for updating events is not currently working but there is an internal bug ticket [TEC-4935] where we are actively working to resolve this.Hi @increaseweb604 – it seems like our chat got disconnected before I could get your email! If you have an active license and for us to help you better, please open a Support Ticket on our Help Desk and for us to follow WordPress Forum Guidelines regarding premium users.
If you do not have an active license then please let us know here and someone will assist you here.Forum: Plugins
In reply to: [The Events Calendar] Plugin Issue with FitClub ThemeHi there,
Thanks for writing in with your question! I tested this on a fresh WP install and I also saw this error message:
[site folders]/wp-content/plugins/the-events-calendar/src/deprecated/Tribe__Events__List_Widget.php is deprecated since version 6.0.0 with no alternative available. This widget has been replaced by src/Tribe/Views/V2/Widgets/Widget_List.php
We will reach out to ThemeGrill to let them know that this file has been depreciated and it should be a relatively simple fix for them.
In the meantime, you can use our built-in event list widget by searching for “Event List” on the widget page.
Let me know if this helps or if you have more questions!
Best,
SamForum: Plugins
In reply to: [The Events Calendar] Problem with breakpoints?Hi there,
Thanks for your kind words! I would be happy to help you with this.
You should be able to add this Javascript to your custom theme, which will redefine the container of the page for the breakpoints:
var container = document.querySelectorAll( '[data-view-breakpoint-pointer]' ); if (container.length > 0) { window.tribe.events.views.breakpoints.setup( container ); }
Additionally, if you use Chrome Dev tools to inspect your page, you can see where this script is being executed by going to the Sources tab, selecting the ‘index’ page from the left hand menu, and then searching for ‘tribe-events-breakpoints’
Let me know if that helps or if you have any other questions.
Best,
Sam