sdow1

Just an update for everyone. I haven’t heard back from network solutions after their initial email, but I was able to install Jetpack Lite the other day (I prefer Lite because the full Jetpack ate my site back in the day and I don’t want most of the bells and whistles anyway – Jetpack Lite just gives the stats I want, but it runs on the same platform). Wanted to provide an update so that anyone else who was waiting to try again knew that they should.

I’ve actually contacted network solutions, and this is a global problem at their end. They are working on a fix. They didn’t give any timing as to when a solution would be ready, but…it’s not you, it’s them.

I actually contacted Network Solutions about this issue yesterday, and got the following response:

I am sorry for any issues you had. Our engineering team is aware of the issue, and is working on releasing a fix. As this is a global, system-wide issue, a repair may take longer than a “One-off” issue.

They didn’t give any timing or anything like that, so it wasn’t *much* of a response, but I know I always feel a little better when I know it’s not something wrong with my individual installation.