seanbettinson

Thank you, Michael. Really appreciate your help. I’ll try too and I’ll ping you a message if I spot any difference at all. Thank you! ??

Yes, still getting no line breaks in the ‘Account Approved Email’ email. Which is a shame for user experience. Trying to look at what might be the issue but I can’t find any conflicts. Weirdly, the ‘Account Denied Email’ seems to be fine.

Hi Michael,
Me too – Membership Approved emails being received by members with no line breaks. Not sure if any conflicting plugins.
Any resolution your side @annkima ?
Many thanks,
Sean.

@shokodesigns – this works! You are a star! Thank you so much. Really kind of you.

I’ve spent hours trying to resolve this and BuddyBoss adamant it’s nothing to do with their theme or platform. Both BuddyBoss and Michael have been lovely trying to find out the issue, but still no resolution. The theme, platform and plugin all working together would be perfect; frustrating.

Thanks Michael. I’ll keep you updated with what BuddyBoss say. They haven’t responded yet. I’ve been doing some more research and I just wonder if the issue might be linked to the fact that I am using a sub domain whilst I develop the new website (I read this article: https://www.ads-software.com/support/topic/settings-doesnt-appear-in-my-admin/). But not sure how to rectify yet.

Thanks Michael. I’m just wanting my BuddyBoss system to let me approve of members before they can go snooping around the private site and interact with other profiles.
I’ve passed on the details you sent to me to BuddyBoss. Let’s hope they can figure out why the BP Registration Options plugin is not working with their Theme and Platform.
Thanks so much for your help.
Sean.

Hi Michael,
Sorry for all these messages. I’m admin to the website and main user so I can do whatever user management is needed. I’m just not sure what to do with the code. So sorry for being so new to this!! ??
Sean.

If it helps, I was told by BuddyBoss, when looking at how to resolve the issue, to click ‘Repair everything’ in the ‘Repair Community’ section of the BuddyBoss Theme. I did but the system stalled – pease see attached image (ah, I cannot attach image – see link below). It just stalled at the point you see the circles. Two circles as I refreshed after 15 minutes waiting. Then it went through process again but second circle also halted at same point – was stalled even after 30 minutes waiting.

Link to image: https://hub.challonerandfriends.com/wp-content/uploads/2020/05/Screenshot-2020-05-10-at-22.03.37-1.png

Hi Michael,

Thank you for this. Really appreciate your support.
I’m not a coder or anything so this does confuse me. I’m just setting up BuddyBoss Theme and the BuddyBoss Platform to create an Alumni website, but want to make sure we verify new members joining as school needs to make sure we don’t get spam members. BuddyBoss suggested BP Registration Options as the plugin to use to manually approve new members, but when I added plugin to theme, I do not see the plugin on the admin menu. So I’m not sure what to do. BuddyBoss are not sure of the issue either as they have tested my website.

What should I do with the code you stated? Do I just put this in Dashboaard > BuddyBoss > Custom Codes ? Will this rectify the BP Registration Options plugin issue?

Sorry for being so niave.

Best regards,

Sean.