Sean Cull

That shopping cart icon is part of the TheGem theme code. So you’ll want to chat with them about how to remove that:

https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685

Cheers!

Hi Brad,

You could use the get_woocommerce_currency_symbol hook. It will output the currency symbol set in WooCommerce:
https://docs.woocommerce.com/wc-apidocs/function-get_woocommerce_currency_symbol.html

Cheers!

Hi there,

Does WooCommerce also work with KlickTipp or AWeber?

Yes, we have an Aweber integration plugin:
https://woocommerce.com/products/aweber-newsletter-subscription/

We don’t have a separate integration plugin for KlickTipp, but it can be integrated with Zapier: https://zapier.com/apps/klick-tipp/integrations

And we do have a WooCommerce Zapier integration:
https://woocommerce.com/products/woocommerce-zapier/

Is it possible that my clients will automatically be added and deleted?

Hi there!

I’m resolving this thread because you and Mike had already discussed this in the WooCommerce github repo here: https://github.com/woocommerce/woocommerce/issues/18558

Hi there,

What WooCommerce version is your site currently running? If it’s 3.3, and you didn’t have this issue before updating, we’d suggest downgrading to 3.2.6 until 3.3.1 is released soon. You can do so using the WP Rollback plugin: https://www.ads-software.com/plugins/wp-rollback/

Hi there,

Thanks for bringing this to our attention. I’m happy to say it’s already been fixed for the upcoming 3.3.1 release ??

Cheers!

Hi there,

To change the text we recommend using a free translation plugin like Loco Translate: https://www.ads-software.com/plugins/loco-translate/

I know it may sound strange to “translate” your own language, but it works.
Here’s what you’ll need to do once you’ve installed and activated the plugin:

1. From the administration sidebar, click on “Loco Translate” option and click on “Plugins”.

2. Select the WooCommerce plugin from the list.

3. Choose the option “New Language”.

4. Select the current language for your site (if you’re using an English version of WordPress, use English, etc.)

5. Find the strings that you want to change with the filter box.

6. In the second box on the left, add your replacement texts.

7. Save your changes and reload your site.

Here’s a video about it that outlines how it is used: https://www.youtube.com/watch?v=ZUPhsoUm-QE

Hope that helps! ??

Hi there!

If you’re not experiencing any issues using WooCommerce 3.3.0 on your site, that’s fine. No reason to worry.

However, if you are having problems and want to easily rollback to 3.2.6, you can do so using WP Rollback:
https://www.ads-software.com/plugins/wp-rollback/

Hi there,

There were some theme-related issues with the WooCommerce 3.3 update, so we removed it and rolled back to 3.2.6. You can see more information about that here: https://woocommerce.wordpress.com/2018/02/01/woocommerce-3-3-1-status-update/

If you’re running WooCommerce 3.3 on your site right now, the above document will tell you how to roll back to 3.2.6 for now to resolve the theme issues. Our developers are hard at work to finish 3.3.1 and hopefully release it next week for everyone.

Hope that helps ??

Hi there,

I just started to have problem with Woocommerce Proceed checkout page error. every things goes smooth, but at the last page (checkout) it keep loading at the (Your order) section.

Are you still experiencing this issue after having updated to the latest WooCommerce version? (3.2.6)

Hi there,

Are you still experiencing the issue after updating to the latest WooCommerce version?

Hi there,

Having trouble adding an item with a quantity greater than 1 item to basket. Whilst in the basket the functionality to increase the amount of products is missing (no up/down arrows to increase or decrease the amount)

Issues like tis tend to be theme-related. Meaning that sometimes themes aren’t compatible with the latest WooCommerce version. The easiest way to resolve these issues is to get an updated version of the theme.

Since the above issue, also having an issue where I am unable to view some products. This has been since the new update

Are you still having this issue after updating to the most recent version of WooCommerce?

Hi there,

but when you write “you change the order in the backend manually” , do you mean the woocommerce backend or the one in stripe website or PayPal website ?

Yes, meaning in the WooCommerce backend, when you edit the order.

Hi there,

Is there any way to get an email notification for woocommerce orders that are pending payment? We have had a few issues where customers have been expecting orders but haven’t proceeded to payment page correctly.

There are two ways to do this…

If you’re familiar with code, you’ll want to check out this thread on Stackoverflow about sending email from particular order statuses.

Or if you’re not familiar with code, and would rather not mess around with something like that, you can use our WooCommerce Order Status Manager to set up a custom email that could be automatically sent to you for any pending orders.

Cheers!

Hi there!

I am using Woocommerce together with the i-craft theme from templatesnext.org. The shop seems to be working fine, but I cannot work out why the page title ‘Shop’ does not show as H1 title on the webshop when all other product pages under the webshop is showing as they should.

Themes typically override the default WooCommerce template files in order to achieve their unique look. With the way you describe the issue, it seems like the theme is overriding something here. Would you be able to reply with your WooCommerce shop URL so I could take a closer look? Thanks ??