Sean Cull

Hi Aya,

I haven’t seen anything off the shelf, so to speak, that can do that in a plugin. You may have to hire a developer to create a custom solution for that.

If that’s something you wanted to investigate further, we recommend one of the services listed on this page:

https://woocommerce.com/customizations/

Another option is to team up with a developer on our WooCommerce Developers Slack Channel:

https://woocommerceslack.herokuapp.com/

Hi Angela,

Obviously, I can’t speak to the quality and maintenance relating to other plugins, but I can tell you that we sell our own plugin that allows you to collect donations, including letting the customer specify their own amount:

https://woocommerce.com/products/name-your-price/

Because it’s in our own marketplace and vetted by our developers, it will continue to be maintained and compatible with the newest versions of WooCommerce.

Hi there,

This forum is for issues relating to WooCommerce core only, and not any commercial WooCommerce plugins.

If you’ve purchased WooCommerce Bookings from WooCommerce.com, please log into your account and submit a ticket request for support here:

https://woocommerce.com/my-account/create-a-ticket/

Hi Davide,

I need to load 3 csv products files from 3 different ftp accounts.
The plugins I’ve seen work on a single ftp account.
Can you tell me a plugin or an alternative solution?

Yes, the plugins typically only allow you to specify one import location at a time, not several.

The only way that comes to mind would be to write a script to grab the three CSV files, merge them into one, then put that resulting file through the import process.

If that’s something you wanted to investigate further, we recommend one of the services listed on this page:

https://woocommerce.com/customizations/

Another option is to team up with a developer on our WooCommerce Developers Slack Channel:

https://woocommerceslack.herokuapp.com/

Hi there,

That would be many lines of code and more than we can help with here. For customizations we recommend one of the services listed on this page:

https://woocommerce.com/customizations/

Another option is to team up with a developer on our WooCommerce Developers Slack Channel:

https://woocommerceslack.herokuapp.com/

Hi there,

Could you please post a link to the CSV file you’re using so we could take a closer look?

Hi Gregor,

Is there a way to add Payment Icons for Bank Transfer and Paypal? Im using the standard WooCommerce options but i cant figure out how to add those icons.

The easiest way to do this is to add the HTML image tag directly in the WooCommerce settings for the Direct Bank Transfer title. Go to WooCommerce > Settings > Payments and click on Direct Bank Transfer. On this Direct Bank Transfer settings page, the Title field should say something like “Direct bank transfer”. Add your image element into the Title field, after “Direct bank transfer”.

Here’s an example. I uploaded an image into the media library on my site, then used the URL from that:

Direct bank transfer <img src="https://woo.local/wp-content/uploads/2019/01/bank-transfer.png" alt="bank transfer icon">

Click Save Changes.

Then once you head to the checkout page, you’ll see something similar to this:
https://cld.wthms.co/YdlJmR

Hope that helps! ??

• This reply was modified 5 years, 10 months ago by Sean Cull.

Hi there,

I’m using the [sale_product] shortcode to display sale items on a page.
Is there a way to automatically display a “No products on sale” type message if there are no products at the moment?

Not by default. Shortcodes don’t really have a way to use conditional logic like that. For sale items, for example, where you uses the [sale_product] or [products on_sale=true], it would either display any products on sale, or just display nothing (blank) if there were no products currently set to be on sale.

The only way to do that would be to write some additional custom code. You could find a WooCommerce developer to assist via our customizations page if that’s something you wanted to investigate further: https://woocommerce.com/customizations

Hi there,

I would like to move the cart icon to the right of the navigation menu. It goes to the right with other layouts but i want the logo in the middle like it is now with the cart icon on the right.

After looking at the site just now, the cart icon looks to be situated on the right of the navigation menu so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Closing this because it’s a duplicate of the same issue posted in a different thread.

Hi there,

Logout is not working, Whenever I click on “logout” it redirects to page not found. Why does this happen?

It could be an issue with caching, or a plugin or theme conflict.

Please try switching to the WooCommerce Storefront theme (https://www.ads-software.com/themes/storefront/) temporarily to see if the issue persists. If so, then we can rule out an issue with the theme.

If even with Storefront the issue persists, please deactivate all other plugins except WooCommerce, then retest the logout link. If it works, then reactivate the other plugins – one by one – testing the logout link each time until you find the one that is causing the issue.

Hi there,

This is likely caused by a conflict with your theme or with another plugin.

The best way to determine if the issue is being caused by a theme and/or plugin is to:

1. Temporarily switch your theme to the Storefront (https://woocommerce.com/products/storefront/) or TwentyNineteen (https://www.ads-software.com/themes/twentynineteen/) theme.

2. Try to update the order from on-hold to processing.?
If the problem is resolved, it is a theme conflict. If not, continue to the next step.

3. Temporarily deactivate all plugins except WooCommerce.

4. Try to update the order again from on-hold to processing. If the problem is resolved, it is a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.

5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict

Hi there,

The “Customer matched zone” message is only shown when shipping debug mode is enabled. To disable debug mode, go to WooCommerce > Shipping > Shipping Options and uncheck Enable debug mode.

Hi there,

I’m using the Paypal express checkout, the billing address is missing from the checkout process.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hi there,

To get the coupon expiry, you would need to use the get_date_expires method of the WC_Coupon class. You can find out more here:

https://docs.woocommerce.com/wc-apidocs/source-class-WC_Coupon.html#179-187