Searchanise

Thank you for waiting!

As our developers say, we technically cannot add attributes as a new section in the Instant search widget at the moment. We’re sorry to say it! Nevertheless, it’s a great idea and we would gladly create a feature request for it so we could consider developing this functionality in the future. To help us do it, please share more details on how it would work, e.g. what would happen if you click on any found attribute or what would happenswhen you go to the Search results page (should the attribute section be there too). Thank you in advance for your cooperation!

Best wishes,
Searchanise team

Thank you for the confirmation!

We’ve asked our developers about it and as soon as we have an answer, we will let you know about it here. Please stay for our updates and have a great weekend!

Best wishes,
Searchanise team

It’s great to know you found a solution! Feel free to let us know if any other questions arise.

Best wishes,
Searchanise team

Hello,

Do you mean that you’d like Attribute results to appear as a new section in the Instant search widget? Should it work in a way that if an attribute’s title matches a search query, we should show this attribute in a separate section of the Instant search widget? Please let us know!

Best wishes,
Searchanise team

Thank you for reaching out to us via email!

We will look into your issues soon to fix them. Please stay tuned for our updates!

Best wishes,
Searchanise team

Hello,

Thank you for your message.

As we understand, you’d like to set up Smart Navigation in your store. If so, we have a guide for it: https://docs.searchanise.io/smart-navigation-woocommerce/

Please let us know if you meant something else. In case you have any issues with the setup, please contact us via email at [email protected]. We will be glad to help!

Best wishes,
Searchanise team

Hello,

Thank you for reaching out to us.

We are sorry to see you faced this problem! It would need a proper investigation, so please contact us via email at [email protected] with the following details:

1. Example of any product with the Manufacturer name’s attribute
2. Access to your WordPress admin panel (URL, login, and password). Please send them in a text file attached to your email.

Thank you in advance for your cooperation! We will do all we can to fix it.

Best wishes,
Searchanise team

We are aware of the HPOS requirements and planning to add support for it in the near future. We can alert you via email once there are any important updates on this, please let us know you email if you’d like to be notified when this issue is resovled

Hi there,

Thank you for your report!

Unfortunately, we failed to reproduce the issue on our side, so we can’t tell for sure what could be the cause of it.

Please contact our support team at [email protected], our specialists would need to learn more about your store to be able to investigate the case.

Best regards,
Searchanise support team

Hi Oriol,

Thank you for contacting Searchanise!

We’re really sorry to know you’ve faced this issue. To fix it please replace the following line in the ../plugins/smart-search-for-woocommerce/init.php file:

fn_se_define('SE_BASE_DIR', str_replace($wp_plugin_dir, '', dirname(FILE)));

with the following one:

fn_se_define('SE_BASE_DIR', 'smart-search-for-woocommerce');

By the way, we also replied to you in the ticket #54120. Please kindly check your email box. Please let us know in this ticket whether our solution has helped you.

Best regards,
Searchanise support team

• This reply was modified 1 year, 10 months ago by Searchanise.

Hello,

Thank you for your question. Filters in our extension can be created for product attributes: https://docs.searchanise.io/set-up-color-and-size-filters-woocommerce/ and for custom taxonomies: https://docs.searchanise.io/set-up-filters-based-on-custom-taxonomies-woocommerce/

It is hard to say how this would work when a third-party app is used, unfortunately. However, we offer a free 14-day trial during which you can check if there will be any issues and contact our support at [email protected] if you notice any or if any questions arise. We are always glad to help!

Thank you very much for such kind words and for your willingness to leave this feedback here!

We are happy to see your experience with our plugin has been so great! It makes us work even harder to offer the best search product for you.

Please feel free to contact us anytime you need help at [email protected] and we will be glad to be there for you!

Best wishes,
Searchanise team

We’re sorry if we misunderstood your initial question! The point is that there’s no way to run Searchanise locally. We’re sorry for the inconvenience!

We hope this reply was helpful. Please let us know if you still have any questions.

Hi,

Thank you for your message! We apologize for the delay that happened due to the high load of requests we experience lately.

As we understand, you’d like to use Searchanise without it being active on your storefront for now, is that correct? If so, we should say Searchanise can only be installed this way (not locally) just like most plugins, as far as we know.

Still, if you have a staging store or have a chance to create one, you can install Searchanise there and safely test it.

We hope this answer is helpful. Please contact us via email at [email protected] if any further questions appear. Thank you!

Hello,

Thank you for contacting us! Our apologies for the delay which happened due to the holiday season.

Unfortunately, the Load JavaScript deferred functionality of the WP Rocket plugin doesn’t allow our scripts to load correctly. We’re sorry for this inconvenience! To fix it, please do the following:

1. Go to the WP Rocket settings to File Optimization / Optimize CSS & JS > Excluded JavaScript files
2. Paste the following code into the field:

/jquery-?0-9.(.min|.slim|.slim.min)?.js
/wp-content/plugins/plugins/smart-search-for-woocommerce/js/(.*).js
search

3. Save the changes

We hope the provided solution helps! Please let us know if any further help is needed. You can also contact us via email at [email protected] anytime!