seccyeth

Hi there,

Thank you for your answer. It seems you misunderstood my issue. I did update Masterstudy when the Course builder came up, and I haven’t lost anything.

My problem is that there used to be an editable content, just like when you edit a post, in addition to the question setting. Now, when editing a question, only the question setting remains, and this editable zone is not here anymore. But, even though the zone disappeared, the content is still displayed in the quiz. Consequently, I cannot edit it as the editable zone has disappeared.

Please see the question without the editable zone.
Here is what I mean by an editable zone/post content, which used to be there in the Questions post type.
Here is the output in the quiz. See the “content” still appearing here, but not possible to edit in the question.

Of course, if you decide to make it permanently disappear, in would be nice to give us a way to retrieve it beforehand, else all my work would just vanish in thin air…

Adrien

Hi,

Just curious, maybe any of you could confirm: I’ve asked some of my students about those emails, and it seems they didn’t receive any, which leads me to believe (hopefully) that only the admin/teachers received those. I didn’t have any email log plugin active at that time, so I cannot say for sure. Do you know if those emails were also received by students?

Best regards,

Adrien

Hi Julia,

Sorry for the late answer. I’m glad you were able to find the culprit. I’ve applied your temporary fix, and it did solve my problem. I’ll be waiting for an update for a permanent fix.

Thank you for your work, I’m glad we were able to find a solution.

Best regards,

Hi Joseph and Julia,

Why are you stalling like this… ?? I’ve already sent you a piece of code in my previous message, any L&L code would replicate the issue. If you want, you can even put

<Loop></Loop>

And you’ll see it disappear.

Best regards,
Adrien

Hi Joseph,

Thank you for acknowledging this issue. I have tried to apply the fix provided, but it did not solve the issue. Did you have any result with it? I’ve tried both options, and none worked for me.

Just to be sure, I’m not having any problem with putting HTML or custom html in Masterstudy’s questions. My issue is that Masterstudy prevents the input of custom HTML by Loops and Logic’s templates area. If I try to add custom HTML there, it still gets erased.

Hi Julia,

I can of course try to be more precise.

L&L (Loops and Logic) allow writing custom HTML as templates. This custom HTML is not written inside any content, it is written in a dedicated admin area. You can then include those templates on any page, and they’ll render what you coded (basically, it’s writing PHP with HTML syntax). You can check examples on their page, but here is one:

<ul>
  <Loop type=post count=3 orderby=date order=desc>
    <li>
      <a href="{Field url}"><Field title /></a>
    </li>
  </Loop>
</ul>

Please note that the code is NOT written in any Masterstudy area. It is written in another admin area dedicated to this plugin.

The issue is not about this code not rendering. My templates are properly rendered. The issue is that Masterstudy PREVENTS me from writing and editing template in L&L admin area. You must have implemented something to filter custom HTML, but instead of applying this to Masterstudy only, it looks like it is affecting the whole website.

Therefore, if I try to create a new L&L template, or edit an existing one, then all the custom HTML gets erased upon updating or saving the template. This issue happens with only L&L’s and Masterstudy’s plugin activated. It doesn’t happen with only L&L. To reproduce the issue, it’s pretty simple.

1. Install Masterstudy free plugin
2. Install Loops and Logic
3. Copy the template provided as an example in the dedicated template area
4. Save your template
5. You’ll notice that all custom HTML is now gone, and be left with

<ul>
  
    <li>
      <a href="{Field url}"></a>
    </li>
  
</ul>

Hi Julia,

Although I understand you cannot test compatibility with every plugin, the issue is that it used to work, and Masterstudy is now plain preventing to use custom HTML. I’m not talking in Masterstudy’s course or anything, but in the plugin’s own interface, in the admin panel.

It used to work, and I tried to determine which update broke compatibility, but as 3.1 introduced the new course player along with a database update, going back and forth with Masterstudy created database issues, and I had to restore my DB with a backup. All I can now say for sure is that it was working 3.0.23, which is how far I could test before breaking my website. So, my first feeling was wrong, it was not 3.0.22 that broke compatibility, but probably 3.1.

I’m not asking you to fix this, although it would be great ofc, but as YOU made your plugin, I was hoping you could point me to where you implemented the changes in HTML filtering along with 3.1 update. This would allow me to debug and find a fix for this issue. Loops and Logic being paramount to my website, if rendered impossible to use, I’ll feel obligated to migrate toward LearnDash, which beneficit from deep integration.

Well although it is possible this way, it’s much less convenient than it used to be. Several lessons have the same title, so finding them in the Lesson menu is impossible. That’s why I have to access those in the Course Section or from the front end.

I’d be really nice if you could just add the elementor button somewhere in the course builder, as an option…

Hi,

Adding my voice to this complaint, I have the same issue. Well done @salcedobeta on noticing that it is the animation that triggers the conflict with Masterstudy, I thought it was a popup issue, but it is actually a more global issue with most elements that have an entry animation.
When I saw 3.0 behind release, I thought to myself : “Better wait, they’re bound to have a lot of issue”. I tried to install 3.0.5, and yet here it was : a site breakdown (my floating menu bar was not showing). Just tried again with 3.0.7, but it’s not fixed.

Please, @stylemix, ensure to have compatibility AT LEAST with the plugins you claim to be compatible with… WPLM and Elementor are quite a big deal, and I’m sure it’s not only the 2 of us facing some issue.

Waiting for a fix ASAP!

Hi @examenpas ,

As strange as it seems, it looks like it is clearly not a priority for the devs… If you take a look at my previous answer, there is a fix (if you don’t have too many courses), but you’ll have to mingle with the database.

On the other hand, WPML settings are so complex that it could have to do with something else. ??

Hi @ericstylemixthemes ,

I am sorry, the fault is mine. A faulty configuration of Litespeed on the server side seemed to be responsible for this error.

Everything is now fixed and working fine. Thank you for the time you took investigating.

Best regards,

Hi,

I have some more information about this error. It has to do with Elementor plugin. In a minimal environment with only Masterstudy’s plugins and Elementor, I get this error spam.

Could you confirm that you are able to replicate?

Helle @stanstm ,

Thank you for your fast reply. I know these to be harmless, but as I said, they are spamming the error log, which is what bothers me.

Here are the asked specifications:
PHP: 8.0.28
Operating System: Linux
Software: Apache
WP: 6.1.1
MySQL version: MariaDB Server v10.6.12

Best regards,

Hi,

There has indeed been a misunderstanding. The issue is not related to the website language, but more like to the default output of the French keyboard, which is '.

For example, if I type “je m’appelle” or “je t’aime”, you can see that the apostrophe comes out as '. This symbol, when in the selected answer, invalidates said answer, whereas the symbol you used in your test environment ‘, does not. So, for language learning, this can be an issue, as it was on my website.

Please, try again by copy-pasting this ' and let me know if you can replicate the issue.

Hi,

So after looking up the database in PhpMyAdmin, I noticed that all the more recent courses (in the table stm_lms_user_courses) had an empty lng_code attribute, whereas older ones (which would still show properly when new students were enrolled) had a language value (for me, fr_FR, but you could check out WordPress locale code to find what works for you). By simply manually adding the code to every course, the problem was solved.

I know this is not a fix, as newly created courses will come out with an empty lng_code attribute, but this is a very simple workaround. Considering the fact that this issue has been lingering for almost 6 months, I’m very disappointed that this simple workaround wasn’t presented by the support (although I do understand that database modification is not something to be taken lightly).

I hope this helps anyone facing the same problem, while waiting for the providential fix, that might or might not come for another 6 months ???♂?

Best regards,