seekingshadedotcom

All is well.

Thank you very much, Jeremy and WordPress support. Also, thanks to all of you in this discussion.

Yup, where earlier I received this message:

We were unable to get your stats just now. Please reload this page to try again.

I am now seeing:

We were unable to get your stats just now. Please reload this page to try again. If this error persists, please contact support. In your report please include the information below.
User Agent: “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17”
Page URL: “https://seekingshade.com/wp-admin/admin.php?page=stats&noheader”
API URL: “https://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=39980746&charset=UTF-8&color=fresh&j=1:2.1.1”
http_request_failed: “Operation timed out after 90001 milliseconds with 0 bytes received”

Yeah, I opened one with Fatcow, too.

I tried deactivating and uninstalling and neither approach worked. I even tried applying the Twenty Eleven and Twenty Twelve themes, which also didn’t work.

I take it back. I’m experiencing the same problem again. Between the time it was working until now, I have made absolutely zero changes anywhere in WordPress or the hosting account yet the problem has returned.

I installed the Jetpack Compatibility plugin and submitted the results to the contact form Jeremy provided. After an hour the Jetpack plugin was fully functional.

I am now able to access Site Stats and use widgets such as Blog Subscription. I was also able to link the editor account to the same WordPress.com account as the admin.

I didn’t receive any email response to the compatibility submission so I can’t be sure but I suspect the support team fixed this issue.

In any case, thanks, Jeremy and the support team!

Hi Jeremy,

Thank you for your response. I have submitted the test results via the contact form.