Chris

Hi Gioni,

Are you able to help with this any further?

Thanks
Chris

I’ve repeated the same action on the website and copied the whole list of requests from that IP address for you to look at. Maybe you can see what I’m missing! Thanks

July 20, 2020, 10:22 am https://domain.com/product/the-product/
POST HTTP 403 Forbidden 25 ms Details
Form submission denied IP address is locked out
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 403 Forbidden 154 ms Details
Form submission denied IP address is locked out
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 403 Forbidden 828 ms Details
Form submission denied IP address is locked out
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 403 Forbidden 933 ms Details
Form submission denied IP address is locked out
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 500 Internal Server Error 722 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 200 OK 336 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 200 OK 387 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 200 OK 1238 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/?wc-ajax=get_refreshed_fragments
POST HTTP 200 OK 1027 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 500 Internal Server Error 641 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 200 OK 854 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/product/the-product/
POST HTTP 200 OK 924 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 200 OK 281 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 200 OK 1021 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 200 OK 863 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:22 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 500 Internal Server Error 649 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:21 am https://domain.com/wp-admin/admin-ajax.php
POST HTTP 200 OK 553 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

July 20, 2020, 10:21 am https://domain.com/?wc-ajax=get_refreshed_fragments
POST HTTP 200 OK 434 ms Details
82.xxx.xxx.x
82-xxx-xxx-x.dab.02.net Safari on iPhone

Hi Gioni, these are the blocked urls. This request was on a mobile device and you get locked out when “add to cart” button is clicked. Here are the Anti-spam settings: Comment Form (enabled), Registration Form (enabled), Other Forms (enabled), Safe Mode (enabled), Logged-in users (enabled), Query whitelist (empty).

July 15, 2020, 2:55 pm https://domain.com/product/the-product/
POST HTTP 403 Forbidden 20 ms Details
Form submission denied IP address is locked out
82.xxx.xxx.xx
82-xxx-xxx-xx.dab.02.net Safari on iPhone

July 15, 2020, 2:55 pm https://domain.com/wp-admin/admin-ajax.php
POST HTTP 403 Forbidden 234 ms Details
Form submission denied IP address is locked out
82.xxx.xxx.xx
82-xxx-xxx-xx.dab.02.net Safari on iPhone

July 15, 2020, 2:55 pm https://domain.com/wp-admin/admin-ajax.php
POST HTTP 403 Forbidden 860 ms Details
Form submission denied IP address is locked out
82.xxx.xxx.xx
82-xxx-xxx-xx.dab.02.net Safari on iPhone

July 15, 2020, 2:55 pm https://domain.com/wp-admin/admin-ajax.php
POST HTTP 500 Internal Server Error 640 ms Details
82.xxx.xxx.xx
82-xxx-xxx-xx.dab.02.net Safari on iPhone

July 15, 2020, 2:55 pm https://domain.com/wp-admin/admin-ajax.php
POST HTTP 403 Forbidden 771 ms Details
Form submission denied IP address is locked out

I have exactly the same issue. Be interested to know what you did to resolve it.

Thanks

Hey Yoan,

Thanks for the tips. I will use these in future and I couldn’t remember if this was a display only function but will use the correct channels from now on.

Thanks for your help.

Chris

Hi, I’m having the same problem and deactivating the SiteOrigin Page Builder plugin fixes the issue. Does anyone know if a fix for this is in development?

Thanks

Thanks Yoan, I’ll update now and contact you on the email.

Great! Works well, thanks!

Hi Yoan,

That’s good to know. Hopefully we’ll see the feature soon.

Many thanks for your time.
Chris

Thanks for the update. Hope you get to the bottom of it.

Thanks
Chris

Hi Yoan,

1. Yes it did happen on every order on both my client site and development site.
2. It was first drawn to my attention on 10th February 2019 but I’m unsure how long it has been happening.
3. No, I’ve always had emails unless the “send when an order is completed” setting is deactivated.

Hope that helps.

Thanks
Chris

Yes that worked! I’ll keep this setting deactivated.

Thanks again for your excellent support.

Chris

Hi Yoan,

That’s great. The fix works and you can now refund the group bookings.

Thanks
Chris

Hi Yoan,

Yes that is correct. A custom HTML message for each event that would display as a tooltip or just below the calendar or both would in fact be great.

It would make sense for the recurring events to hold the same message so I agree with your response.

I’ve now got the Display Pack add-on so hopefully it won’t be too long to wait.

Looking forward to it.
Many thanks

Chris

Hello Yoan,

I would require this feature as I have the same situation. I have the same activity but in different locations. Each location has different details (e.g. a meeting place). I would like the customer to view all activities on one calendar booking form on a WooCommerce product page and be able to view the location it takes place. Editing the relevant activity title is fine but what would be really good is a description box as we can include specific details that relate to each location.

Many thanks
Chris