semaystudio

Ok let me play around with some of your suggestions here and I will get back to you. Thank you for the advice!

If I end up doing a fresh upload will I loose all my customization?

I added the entire Twenty Thirteen file and still nothing…

• This reply was modified 8 years ago by semaystudio.

I’ve even tried a different application to transfer the php files. I’ve tried multiple times and its updating, but my website isn’t appearing. Maybe it’s a deeper rooted issue? I don’t understand because I only edited functions and index.

Do you have any other suggestions where I update everything while keeping the custom CSS and my plugins? This is frustrating ??

Hi James,

So I’ve figured everything out on my end. Cyberduck has helped me access everything from my servers end (name.com). Everything connected and the files all appeared.

When editing the other day I only touched functions.php and index.php. I’ve edited these both back to the standard TwentyThirteen Child Theme, but my website still isn’t appearing. I can’t decipher what the problem may be. I may be saving it wrong, but I don’t know. Here’s a summary of what I’ve done. — When I click on the file name the editor appears, both in “editor” and the “Atom” editor. I’ve copied and pasted the generic TwentyThirteen php’s. I then also double click on the file and “transfers” appears. I click contonue and it verifies that it’s complete. I THINK this is telling me the files are overriding from the saved php’s (functions and index) on my mac desktop. Does this seem correct to you?

Anyway…

I know you mentioned transferring everything to a fresh TwentyThirteen. Would I loose all my custom CSS this way? I’ve done alot of customization (and it’s taken me a while because I don’t have a tech background) so I don’t want to loose those edits.

I have backed up my site to dropbox about a month or so ago. Could I potentially use this to override everything that’s currently up?

I hate this white screen ?? ?? ??

Thanks.

Thank you!

Thanks James. Can I shoot you another message after I talk to them if need be?

Ok. Since my domain is through GoDaddy I’m assuming this is who I contact? And would you recommend FileZilla for this?

• This reply was modified 8 years ago by semaystudio.

So in trying to edit functions.php I unfortunately came accross the white screen of death. UGH.

I understand I need to access SFTP or FTP and edit the functions.pgp page? Are you able to give me a step by step of this? I’m having troubles and would like to fix this asap.

I have no way of accessing my website. Everything is white.

Any advice here would be greatly appreciated!

I’m trying to search YouTube videos for a step by step of this, but I’m not having much luck. The errors in functions.php obviously block all access to my site, which is what makes it so difficult.

Are you able to give me a step by step to resolve these errors caused by functions.php?

• This reply was modified 8 years ago by semaystudio.

Ok – but for FileZilla When filling in the top, the host would be wordpress – what would the port be? I think I need step-by-step advice here. This is all new to me. I’m playing around, but I want to be sure I’m doing this all right.

Ok disregard the previous message – I found my password. Now onto how to make these changes…

I’m trying to reset my password to do this all (as my computer “remembered” my password and I personally don’t remember it). This is the first step. Any advice here? This is obviously harder because I can’t access the website recovery at all due to the white screen.

Is there any way I can contract this work out? I’m not experienced in this area.

Thanks James. My domain is under GoDaddy, while my host is WordPress. Can you be a little more specific here? I’ve been reading up about the links you’ve provided, but this is all new to me.
How exactly would I access SFTP or FTP? I’ve downloaded FileZilla. When filling in the top, the host would be wordpress – what would the port be?

Once I’m in, I’m assuming the generic functions.php would appear to allow me to copy it to plain text editor? I have no way of accessing the original functions.php code.

Any advice here would be greatly appreciated.

Thanks!

OK! Thanks!

Also, my MailChimp embedded signup form on my FOOTER has green text saying “thank you for signing up” once somebody does. Do you know how I can turn this to white text instead of green?
I’ve reached out to MailChimp, but they said its coding specific with WordPress.