semoliner

I agree with @jaanise that would be useful if it were possible!

Well we finally made another sale, and, as I’d hoped, v2.0.83 worked well, with just one Seller Email received, as it should be.

I’ve now updated to v2.0.86 and will continue to monitor.

Thanks! I have installed it and will see what happens when the next purchase is made.

By the way, the issue is that the Seller Email (email that the plugin sends to us after each purchase) is sent/received twice. Each is identical, with the same transaction ID, and are received at the same time.

My thinking is that if this fixes it, I’ll then upgrade back to the latest version and see what happens, as occasionally just reinstalling a plugin can fix issues.

In my case this turned out to be an issue with the latest version of WP Mail SMTP plugin (4.0.1). Once I downgraded to previous version 3.11.1, the issues were resolved. I then updated back to the latest version and the issue remained resolved, so it was most likely caused by a bad update.

• This reply was modified 6 months, 2 weeks ago by semoliner.

Here is what I have found:

1. While using WP Mail SMTP version 4, we did not receive any form emails via WPForms Lite
2. While using WP Mail SMTP version 4, each time the Email Test was used, the critical error message appeared in the dashboard
3. It’s not really a critical error at all, because it only appears in the dashboard. For non logged in users, the website continues to function normally. The ‘error’ can be easily cleared simply by going back to the previous page or navigating to any other page in the dashboard
4. I downgraded to WP Mail SMTP v3.11.1 and this immediately fixed both of the issues – the Email Test function now works properly and we are now receiving form emails again
5. I then updated back to the latest version and the issue remained resolved, so it was most likely caused by a bad update

• This reply was modified 6 months, 2 weeks ago by semoliner.

No posts on wordpres.org can be deleted – even reviews you leave for plugins. So what you have done (indicating that you have solved the issue) is unfortunately the only thing you can do.

Hi, no email gets sent to the admin. Like I said, despite receiving the error message, there is actually no critical error because the website is not disrupted at all by it. So the plugin is generating the error in error, as it were!

Hi, I’m also seeing login attempts, but just a few, not hundreds, so likely a human rather than a bot. Login attempts are logged by our anti-spam plugin.

We don’t have any users that can login except for myself, so the login page is not public. There is nowhere on the website where people can leave comments, there is just a simple contact page that uses WPForms Lite. I don’t know what xml-rpc is.

Hi, it seems the OP no longer requires help but I have a similar issue. The form is here https://khs.org.au/khsnap/ and sometimes when the Submit button is clicked, the form appears to hang, ie. it never reaches the point where the uploading bar animation starts; the Submit button stays gray; nothing further can be done until the page is reloaded.

The site uses CloudFlare free plan, with the Super Page Cache for Cloudflare plugin, in case that could be an issue?

The site also uses Anti-Spam by CleanTalk, I believe the dev has been in touch with you recently, and we are currently using a dev version of that plugin designed to work better with your plugin.

Okay, I will delete both the text and title, but would change the title to ‘review deleted’, if it’s not possible to have no title.

Since the system does not allow for reviews to be deleted, I will not post any further reviews.

EDIT: that didn’t work
Error: Your topic needs a title.
Error: Your topic cannot be empty.

• This reply was modified 7 months, 1 week ago by semoliner.

Thanks @sterndata I understand. I expect this will never change as it would require a huge overhaul of the backend.

I don’t know whether this has been discussed before, but I’m wondering what to do about the reviews that no longer reflect my views. Eg. I could delete the text and change the title to ‘review deleted’? I’d also need to decide whether to change the star rating. Have you any views on this?

Thanks, I did those troubleshooting steps several years ago and have had no issues until now, despite having made no changes to the form.

I activated Debug Email Sending as you suggested but no debug events were logged.

But I noticed that the WP Mail SMTP’s Email Test function doesn’t work – causes what appears to be a critical WordPress error (“There has been a critical error on this website. Please check your site admin email inbox for instructions.”) but it isn’t really, because refreshing the page fixes it).

So I temporarily deactivated WP Mail SMTP, but this still did not change the behavior (perhaps to be expected though).

I suppose I should now try deactivating other plugins one by one to see if there’s a conflict, and if that bears no fruit, then contact WP Mail SMTP support – if nothing else, for a start, the Email Test function should not be causing a crash.

Hi,

Suddenly having the same issue, despite this having worked 100% for several years. I have made no changes to the contact form. I tested the email it goes to, and confirmed emails can be received.

I notice that both WPForms Lite and WP Mail SMTP were updated a month ago, but we received a successful form entry less than a month ago, so it’s odd. (It’s a very small business so we don’t get many enquiries anyway!)

Moreover, I can see all form entries in the dashboard of our Anti-Spam plugin, which obviously blocks non-legitimate form entries. But the legitimate ones (and my tests) that are not getting through to me now are actually still listed there as “Contact form data approved” – yet the emails don’t arrive.

So I also tried deactivating the Anti-Spam plugin temporarily, just in case that was the block, but still that didn’t help.

Thanks Nickolas ??

Thanks for your reply. The issue with deleting via the File Browser is that it only deletes the file itself, but not the data associated with it.

I was originally looking for a solution that does all three things at once:
1) deletes the file
2) deletes the file data
3) deletes it from the View Log page
However what you say makes sense (that a log is not meant to edit things, just present information).

I still think it would be nice to be able to delete individual items from the View Log rather than just by date selection, but I appreciate that this might be non-standard.

So if, as you suggest, at least 1) and 2) could be implemented via the List of Uploaded Files menu page, then this would be great. But it would need to be with a check-box for each file please.