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Viewing 15 replies - 1 through 15 (of 26 total)
  • Thread Starter ENJOOY GmbH

    (@serapiony)

    THanks. I reviewed the image title, but only latin characters are being used.

    Below is the snipboard with the error message, the woocommerce system status report and the fatal errors.

    https://snipboard.io/amN9Yy.jpg

    ` WordPress Environment
    
    WordPress address (URL): https://enjooy-cbd.ch
    Site address (URL): https://enjooy-cbd.ch
    WC Version: 8.3.1
    REST API Version: ? 8.3.1
    WC Blocks Version: ? 11.4.9
    Action Scheduler Version: ? 3.6.4
    Log Directory Writable: ?
    WP Version: 6.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 8.4.0
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.6.15-MariaDB-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.3.1
    WC Database Prefix: wp_
    Total Database Size: 556.24MB
    Database Data Size: 530.50MB
    Database Index Size: 25.74MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 2.02MB + Index: 0.98MB + Engine InnoDB
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    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 1.03MB + Index: 0.58MB + Engine InnoDB
    wp_cky_banners: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
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    wp_commercekit_swatches_cache_count: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commercekit_waitlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_commercekit_wishlist_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_fluentform_entry_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_fluentform_form_analytics: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_fluentform_form_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_fluentform_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_fluentform_submissions: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_fluentform_submission_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_fluentform_subscriptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_fluentform_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_frmt_form_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_gla_merchant_issues: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
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    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
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    wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_icl_string_positions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_icl_translation_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
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    wp_lws_wr_historic: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_addition: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_address: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_category: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_mame_ws_country: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_license: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_media_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_message: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_order: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_order_item: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_product: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_product_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_stamp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mame_ws_zone: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mystickymenu_contact_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_posts: Data: 146.45MB + Index: 0.91MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
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    wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_trp_dictionary_en_us_de_de: Data: 3.44MB + Index: 1.86MB + Engine InnoDB
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    wp_trp_original_strings: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
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    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
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    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_postfinancecheckout_attribute_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_postfinancecheckout_completion_job: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_postfinancecheckout_method_config: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_wfconfig: Data: 1.27MB + Index: 0.00MB + Engine InnoDB
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    wp_wflogins: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
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    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (49)
    
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    One Click Demo Import: by OCDI – 3.2.0
    Otter – Page Builder Blocks & Extensions for Gutenberg: by ThemeIsle – 2.5.2
    Premmerce Permalink Manager for WooCommerce: by Premmerce – 2.3.10
    String Locator: by InstaWP – 2.6.3
    Swiss Post: by FirstPoint Sàrl – 1.3
    Templates Patterns Collection: by ThemeIsle – 1.2.5
    Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.29
    WooCommerce Product Bundles: by WooCommerce – 6.22.2
    WooCommerce Smart Coupons: by StoreApps – 8.6.0
    WooCommerce Subscriptions - Custom Price String: by Prospress Inc. – 1.0.5
    WooPayments: by Automattic – 6.9.1
    WPForms Lite: by WPForms – 1.8.5.2
    WPML Multilingual CMS: by OnTheGoSystems – 4.6.5 Settings
    
    API Enabled: –
    Force SSL: –
    Currency: CHF (CHF)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #6 - /cbd-headshop/
    Cart: #7 - /korb/
    Checkout: #8 - /zur-kasse/
    My account: #9 - /mein-account/
    Terms and conditions: ? Page not set Theme
    
    Name: Shoptimizer Child Theme
    Version: 1.2.2
    Author URL:
    Child Theme: ?
    Parent Theme Name: Shoptimizer
    Parent Theme Version: 2.6.7
    Parent Theme Author URL: https://www.commercegurus.com/
    WooCommerce Support: ? Templates
    
    Overrides: – Subscriptions
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://enjooy-cbd.ch
    Subscriptions-core Library Version: 5.7.2
    Subscription Statuses: trash: 1
    WooCommerce Account Connected: ? No
    Custom Retry Rules: ? No
    Custom Retry Rule Class: ? No
    Custom Raw Retry Rule: ? No
    Custom Retry Rule: ? No
    Retries Migration Status: ? Completed
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure Store Setup
    
    Country / State: Switzerland — Zürich Subscriptions by Payment Gateway
    
    PostFinance Card: trash: 1 Payment Gateway Support
    
    Direct bank transfer: products
    PostFinance Card: products
    refunds
    subscriptions
    multiple_subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    subscription_payment_method_delayed_change
    
    PostFinance Pay: products
    refunds
    subscriptions
    multiple_subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    subscription_payment_method_delayed_change
    
    TWINT: products
    refunds
    subscriptions
    multiple_subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    subscription_payment_method_delayed_change Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-virtual-downloadable
    product-external-affiliate
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-12-12 08:33:15 +00:00
    Options: ?
    Notes: 60
    Onboarding: skipped All Products for WooCommerce Subscriptions
    
    Template Overrides: shoptimizer-child-theme/woocommerce/single-product/product-subscription-options-prompt-radio.php Action Scheduler
    
    Complete: 2,824
    Oldest: 2023-11-10 12:59:38 +0000
    Newest: 2023-12-11 12:35:33 +0000
    
    Failed: 39
    Oldest: 2023-06-05 09:43:08 +0100
    Newest: 2023-10-19 12:10:48 +0100
    
    Pending: 13
    Oldest: 2023-12-11 12:36:33 +0000
    Newest: 2023-12-12 09:16:37 +0000 Status report information
    
    Generated at: 2023-12-11 12:36:08 +00:00
    `

    Fatal Error

    2023-12-11T09:24:23+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 81920 bytes) in /home/mositapi/www/enjooy-cbd.ch/wp-includes/class-wpdb.php on line 2320

    Thread Starter ENJOOY GmbH

    (@serapiony)

    I think you may have jumped the gun here. I am seeing some issues.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    Thanks Mirko – That did the trick !!

    Thread Starter ENJOOY GmbH

    (@serapiony)

    Hello – Thanks a lot Loro and Abwaita, but unfortunately still have that extra padding above the title.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    Thanks. Cleared the cache from WP Rocket. I think the padding on top of the breacrumb is fine. It is mainly the space ablve the title and below the menu and cart icon.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    Thanks for following-up. I just placed it on under Additional CSS

    Thread Starter ENJOOY GmbH

    (@serapiony)

    Thanks, but still have the extra padding.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    The plugin is still active, since it works on Mobile. I will deactivate and reactivate. I dont believe it would be a cache issue, because that would have taken care of itself after 2-3 days.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    Thanks a lot. Worked like a charm.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    Sure. It is not really resolved. Just waiting on the theme. If anybody has some CSS ideas, happy to try them.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    Thanks for the quick response. I will reach out to them.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    weird…this was working, but now it stopped working.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    I have no idea. I woke up to customers complaints.

    Thread Starter ENJOOY GmbH

    (@serapiony)

    Thanks. For some reason, its not working. I followed the instructions and it makes sense, but for some reason its not worling.

    https://www.enjooy.ch/checkout-2/

    Thread Starter ENJOOY GmbH

    (@serapiony)

    worked. You make it look easy.

Viewing 15 replies - 1 through 15 (of 26 total)