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  • Thread Starter sertatep

    (@sertatep)

    Well, I have so many plugins installed, not sure which one is conflicting. Although I have to confess I wasn’t sure how to add your code so I downloaded the plugin “code snippets” and the error happened just after I activated your code through this plugin, so there is a high chance is is coming from that. Here is the link to the plugin in question https://en-gb.www.ads-software.com/plugins/code-snippets/
    Can you advise how I should have added your code? ( I am not a developer, hence the question and the reason why I downloaded the code snippets plugin)
    Thanks

    Thread Starter sertatep

    (@sertatep)

    Hi,
    Ok so I have been able to manage the issue and have deleted your plugin through FTP, and have now access back to my site.
    The FTP access problem had nothing to do with your plugin of course (I had recently attached an SSL certificate to the site, which implied to change the FTP settings to SFTP).
    Unfortunately I wont be able to use your plugin unless you have a fix to the fatal error. If you have any alternative to recommend to use taxonomies on user please let me know.
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)