sescacca

Thanks for pointing me in the right direction! I was able to work with my host to resolve the https and caching issues.

You got it. Thanks, Hector!

Hi Hector,

Just so you and anyone else reading this thread knows how it was resolved, here is what we had to do:
(1) paused cloudflare
(2) connected to the server via ssh and deleted incorrect file
(3) we also used the plugin’s more “destructive” cache-clearing “EMPTY CACHE” button that not only purges the image cache but also that of all the currently trending items (but did not use the plugin’s “CLEAR ALL DATA” button)
(4) then after regenerating the thumbnails we got the correct one
(5) then did a selective purge of the incorrect file at cloudflare before re-enabling.

Thanks for your help!

Thanks, Hector. Looks like the cache clearing didn’t work, so we’ll have to get in touch with Cloudflare. Appreciate your help!

Hi Hector,

Appreciate such a quick response!

You’re correct about the link on that page. That was my mistake.

Regarding the image, I had to check with my client, so I apologize for the delay. The image that’s in the Trending section now is a featured image from an article they published a long time ago on the site (about an actress). It was never assigned as the featured image of this particular article, so it should have no association with it.

As for your question about images, they are using Cloudflare CDN, but images are all hosted within WordPress and the server.

Thanks for your help,

Suzanne