shal2021

ok thx @yordansoares

i think the theme is outdated and broken.. ive decided to go with Avada.

thanks for all your help. i will use it again im sure.!

• This reply was modified 4 years, 2 months ago by shal2021.
• This reply was modified 4 years, 2 months ago by shal2021.

@yordansoares

the test site idea worked and i was able to determine its this plugin:

Easy WP SMTP

when i deactivated it, i was able to get one email sent and received.. after, i sent a couple more and they go through but i didnt receive it at the email i have listed in settings. ??

hi @yordansoares
thx for the email settings.

i went ahead and created a new form on a hidden page and was given the dreaded message

“There was an error trying to send your message. Please try again later.”

in the process of creating the staging site.. will report back.

hi @yordansoares
i will try now..

one quick question.. am i filling out the mail form correctly.
https://turtlec.com/contact-7

many thx in advance again and i am happy to here your father is a carpenter as well.
its great to have a skill that keeps you busy ..lol

also,, do you think the latest release is the cause?
i see alot of other people with the similar issues in the forum.

same here.
@takayukister
this what i have in the mail settings.. https://turtlec.com/contact-7
does it look ok? thx for your help.

the problem still occurs. even when i uninstall recaptcha

@yordansoares

ok, ill give it a try and report back..
either way, ill get it to work.

thx for the efforts!

@bianca205

thank you for the screen shot. i am trying to see if i follow @yordansoares advice i can correct the recaptcha error.

its like deciphering Chinese to me..lol

many thanks, i am learning without any formal training.
wishing i will learn more about code one day.

@yordansoare

i reinstalled captcha v3 and in his notes, he has this:

How to Configure:
1. Remove google keys (if any) from Dashboard > Contact > Integration > reCAPTCHA

2. Go to Dashboard > Contact > Contact Forms

Mouse over your form where you want to implement. Then click “Edit”

Then add [anr_nocaptcha g-recaptcha-response] and “Save”

this is what i have under the form tab. is something out of place?
and where would i put: [anr_nocaptcha g-recaptcha-response]

<div class=”form-row contact-form-area”>
<div class=”col-sm-6 first-col”>
[text* your-name placeholder “Name*”]
</div>
<div class=”col-sm-6 last-col”>
[email* your-email placeholder “E-Mail*”]
</div>
<div class=”col-sm-6″>
[text your-phone placeholder "Phone Number*"]
</div>
<div class=”col-sm-6″>
[text your-website placeholder "Project Type*"]
</div>
<div class=”col-sm-12″>
[textarea your-message placeholder “Your Message Here*”]
</div>
<div class=”col-sm-12″>
<div class=”submit-center”>[submit “Send Message”]</div>
</div>
</div>

thanks.. i am an expert in carpentry.. thank god for that..lol

hi Bianca

i removed it under the integration tab and clicked save.
and it still does it.

should i remove the plug in for the site.. or could it be a coding issue.. if thats the case i need to reach out the authors.
thx again