shamitbhardwaj

Hi Thomas Plevy,

Sorry for my late response was away for couple of days.

Thanks for your support. You’ve been a great help and yes the solution of adding custom CSS did work. ??

Sincerely,
Shamit

Is it possible that my theme is blocking it? I am using Astrid by athemes.

So, I checked your link https://lifterlms.com/docs/how-to-debug-a-white-screen/

And did what was advised to get a debug report. My question – “Where will I see that debug error?” Any help would be great !!

Here is the system report if this is helpful.

‘WordPress Environment

Home URL: https://172.16.48.6/hub
Site URL: https://172.16.48.6/hub
LifterLMS Version: 2.2.1
Wordpress Version: 4.4.2
Wordpress Multisite: –
Wordpress Memory Limit: 256 MB
Wordpress Debug Mode: –
Wordpress Language: en_US

Server Environment

Server Info: Apache/2.4.9 (Win32) PHP/5.5.12
PHP Version: 5.5.12
PHP Max Post Size: 1,010 MB
Max Upload Size: 1,000 MB
PHP Time Limit: 40000000
PHP Max Input Vars: 2500
Default Timezone is UTC:
MySQL Version: 5.6.17
GZip:
DOMDocument:
SoapClient:
fsockopen/cURL:
Multibyte String:

Active Plugins

Black Studio TinyMCE Widget: by Black Studio – 2.2.8
Custom DataBase Tables: by ka2 – 2.0.7
Duplicator: by LifeInTheGrid – 1.1.4
LifterLMS: by Mark Nelson, Thomas Patrick Levy, codeBOX, LLC – 2.2.1
Login Widget With Shortcode: by avimegladon – 5.2.3
Popup Builder: by Sygnoos – 2.2.0
Page Builder by SiteOrigin: by SiteOrigin – 2.3.1
SiteOrigin Widgets Bundle: by SiteOrigin – 1.5.9
TablePress: by Tobias B?thge – 1.7
Tesla Login Customizer: by TeslaThemes – 1.2.4
WordPress Importer: by wordpressdotorg – 0.6.1
WP Business Intelligence Lite: by WP Business Intelligence – 1.6.7

LifterLMS Settings

Currency: USD
Auto-Advance Lesson: yes
Redirect Members to Checkout: no
Display Student Memberships on Account Page: no
Enable Paypal: no
Enable Sandbox Mode: no
Enable Debug Mode:
Enable BuddyPress: no
Enable WooCommerce: no

LifterLMS Pages

Courses: Courses
Memberships:Page not set
My Account:Page not set
Checkout:Page not set

Current Theme

Theme: Astrid
Theme Version: 1.01
Child Theme: ?’

Thanks Thomas Plevy,

I’ll go through the provided documents and will post my results before closing this thread/topic.

Hi thomasplevy,

Yes, I am referring to the “View Certificate” link from the “My Courses” page as a student.

When I click on it, it opens a new window with a blank screen. Even as an admin I am not able to view or preview the certificate.

I created this course couple of weeks back. It is locally hosted site within our office network.

Thanks,