shanrocks666

Thanks , I have changed it and now issue resolved . ??

Hi,

We collect review comment using WooCommerce Photo Reviews Premium VillaTheme and may be it is not compatible due to which date getting wrong ? Also I checked by comment table and I found this below . As You can see below there are two dates comment_date and comment_date_gmt . This comment_date_gmt is coming in the feed instead of comment_date . below is the db image link

https://ibb.co/JBzCT2w

So how to make the plugin take value from comment_date instead of comment_date_gmt

Thanks

• This reply was modified 6 months, 4 weeks ago by shanrocks666.
• This reply was modified 6 months, 4 weeks ago by shanrocks666.
• This reply was modified 6 months, 4 weeks ago by shanrocks666.
• This reply was modified 6 months, 4 weeks ago by shanrocks666.

Hi,

My Store is in PST timezone and so all comments are in PST timezone. But what I see , CTX is adding one month to every review comment timestamp. It is not considering the same date but converting to GMT for some reason. Like the example I have given, Review was done on 2024-04-09 but CTX added one month to it and made it 2024-05-09. Why this is happening

Thanks

I am taking about Unites States . Charges are now 3.3 credit which is not affordable any more

Problem is AST plugin is not compatible with email-template-customizer-for-woo https://www.ads-software.com/plugins/email-template-customizer-for-woo/

AST plugin not able to load default template and causing distorted email being sent to customers.

So kindly provide some solution

Thanks

Yes i have turned it off , still it is appearing .

Please don’t mark it solved . Its been 10 days seen i sent all details , and your support did not replied yet , if the issue resolved or not.

• This reply was modified 3 years, 4 months ago by shanrocks666.

Hi,

Yes already sent to the email address

Please solve the issue

Thanks

Thanks you issue resolved

Hi,

I have added via child theme function.php file.

Thanks

Ok Sure i will do that . Thank you

Hi,

My WC version is updated to Version 5.2.2 .

Yes i checked stripe logs for failed request , nothing is there.

I am also confuse, why there is no error in stripe log.

I can see from my Facebook campaign , checkout was initiated.

Not sure ,Ya i will try to place live order with latest version also when it is off hours

Thanks

Hi,

I checked stripe account do not see order logged and in my wp order dashboard also do not see any pending or failed order . But in the error log i see customer tried 2 times and but both times it blocked .

May be plugin did not even send the order to process.

I just now placed a live order using previous version and everything is working .

I checked in google similar issue people logged here

https://www.ads-software.com/support/topic/payment-gateway-with-handle-wc-payment-method-stripe-has-been-deactivated/

Thanks

Hi,

In the error log , last it is mentioned is this

essage: Payment gateway with handle ‘wc-stripe-blocks-payment-request’ has been deactivated because its dependency ‘wc-price-format’ is
not registered. Read the docs about registering

Thanks

Sure , i will send it too support team. I will like to have this feature in this plugin also. I’m using one plugin which has similar feature but in new version not working any more.