Shaped Pixels

Sounds like a caching issue to me. It’s surely not theme related.

If you need this type of assistance we offer premium support on our website, if you choose to purchase a pro license we can assist further.

I’ve visited your website, the theme seems to be functioning correctly.
The only thing I can see perhaps missing is that there’s no widgets added to your sidebar on some pages wich is creating a blank area on the right.

I’m not really sure what is the actual error you are having.
You can create a page, correct?
The content doesn’t look like how you expect it?
Sounds like you are having trouble formatting your content on a page.
I’m afraid our free support doesn’t go into this dept of assistance.

when you turn on debug make sure any caching and CDN is turned off or you purge your cache after.

hello,

you need to contact your hosting company’s support and tell them to enable this php function. It shouldn’t be disabled on the server.

regards
Imre

Hello @ajblythe,

You shouldn’t have problems accessing the files, what did the host provider say? Please refer to them again because you need to debug it to find out if any error has occured.

Did you try changing the web browser and even your current WP theme to standard themes like Twenty Nineteen or Seventeen and rechecked the issue?

Thanks!

Hello @radiusbenders,

Thanks for the feedback!
We’ll be updating it in our next release until then the WooCommerce status can be simply ignored.

Best Regards,

Hello @ajblythe,

The wp-config.php file is usually located in the root folder of your website with other folders like /wp-content/
Here is the Reference

P.S: For More information, visit Here

Thanks!

Hello @ajblythe,

Did the issue with the page simply started or had you updated anything? Do you see any error log? Please make sure you’ve enabled WP_DEBUG to true inside your config.php file in order to track the errors. Otherwise we need to investigate further.

Thanks!

Hello @ajblythe,

Thanks for contacting us!

There may be some common factors responsible for not updating your WordPress Pages/Website.
The most common one is plugin conflict resulting the issue.
If you’ve used any third party plugin/s, please deactivate and reactivate them one by one to check if the problem is generated from one.
Also if you clear all the caches, the probability of errors will surely become less.

Please let us know.

Best Regards,

Hello @ellekaie,

Yes Exactly, you don’t get the second homepage template option in free version, you can find it only in the premium version as you can see in the demo.

Thanks!

Hi,

There is no option to for sticky menu. You can your https://www.ads-software.com/plugins/sticky-menu-or-anything-on-scroll/ plugin to make menu sticky.

Thanks

Hello @klaus-moll,

Yes, those are the conditions for different header styles you can choose from. If it is working now, we suggest you to please mark the thread resolved.

Let us know

Thanks!

Hello @klaus-moll,

You can modify the template inside; wp-content/themes/longevity/template-parts/header.php
For reference; Search menu-toggle inside the template then replace the text Menu as follows; <button class="menu-toggle"><?php esc_html_e( 'Auswahl', 'longevity' ); ?></button>

Before proceeding make sure you use the child theme(copy the file structure exactly in your child theme) and make the desired changes so that your custom changes won’t lost upon further theme updates.
Here is the reference on working with child theme

Let us know,

Thanks!

Hello @klaus-moll,

There are number of free and premium plugins you can choose to translate your website.
Here is the reference

Thanks!

• This reply was modified 5 years, 9 months ago by Shaped Pixels.

Hello @webber29,

The link is in the preview mode so we cannot access it.
If you’ve used any custom css please remove them temporarily and recheck.
Sometimes any third party plugin/s can also create conflict and result distortion.
You can check it by temporarily deactivating and reactivating the plugin/s one by one.

Lt us know.
Thanks!