Sharaz Shahid

Hi @delfniki,

We need some additional details to disable analytics for you. Can you submit your support here https://solbox.dev/support/

Hi @hellopixely,

Can you try with another theme? SO I confirm it’s not a theme issue.
Because it’s working fine for me. I need some more detail to find the issue.

Could you submit support here https://solbox.dev/support

Hi @paxkava,

If everything fine. I think time to change reveiw.

Hi @hellopixely,

First of all thanks for using our plugin.
1. I already answerd this question in your previous support.
2. Can you share your site URL it will help us to find something helpful for you.
3. You can change font size with CSS

Stay Safe!

Looking Forward,
Team Solution BOx

Hi @hellopixely,

Sorry to say. Currently, You can’t set Show After Scroll Pixels for every device. BTW I noted your suggestion.

Stay Safe!

Hi @paxkava,

Sorry for the inconvenience. Make sure you are selecting the correct option in the widget. This functionality is not dependent on browser. Please check the settings. Let me know if your issue resolved.

Stay Safe!

Hi @apollojam ,

Sorry for the late reply. Can you share the Product page URL? If you have a staging site that would be good.

Stay Safe!

Hi @ngocducqtk32,

Apologize for the late reply. We were on holidays.
We need some additional information. Can you submit your support at https://solbox.dev/support/

Stay Safe!

Hi @paxkavas,

Any of the users have not faced this issue before. Make sure have selected the PHP/SHORT Code option properly while using Code Widget. If you have a staging site can you share it with me?

I’m going to close this ticket. @delfniki your issue has been resolved by the internal team.
Let me know if you still facing the issue.

Hi @delfniki,

Sorry for the late reply. I think your site is HTTP Auth protected.
Yes, I need some additional details of your site.
Could you send the support here https://solbox.dev/support

Stay Safe!

Hi @fwkart ,

Thanks for using our plugin. I have noted your suggestion and added it to our internal roadmap. The team will review your request.

Stay Safe!

Hi @salahcom,

Yes, I can help you to reset analytics. We need some additional information.

Please send this issue to https://solbox.dev/support

Stay Safe!

Hi @saliw,

Sorry for the late reply. I help you to enable the plugin on your site. If it still not working let me know.

Stay Safe!

Hi @g78bim,

I checked on your site. Seems it working.
Let me know if you are still facing issues.

Stay Safe!