It’s funny that, from your response above, it seems so easy to ask for a refund, because in truth, it is not. I had to file a report with my credit card company and you fought it tooth and nail. It was only because you had promised me a refund in one message that my credit card approved my claim. I also sent you many emails about the problems and then many requests for refunds, which I showed to my cred card company, and you failed to respond to any of them. You are dishonest, sir. And besides, WordPress users don’t need your product. We can get post tags straight from WordPress. I am very disappointed in you.
