sharynessman

Thanks.

I get it. So I told my friend that as long as everything else is working fine, there is not need to make any drastic change. I took the material that was supposed to go in a new page and worked into an already existing page, and it looks good. I pointed out that if anything else ever needs to be updated he might want to switch to a more usable theme; as things stand right now his site is primarily informative and static, so we are going to put the update on a back burner. He had wondered if Bluehost might be able to give some guidance, so we will keep your advice in mind if we ever need to take further steps.

It’s a shame that whoever he hired to put together the site originally seems to have stuck him with a complicated, and costly, design, when all he really needed was a very basic site with a few links and not much more.

Thanks again.

Thank you for your response.

I updated WordPress and that didn’t make a difference to the page I created before the update, so I tried creating another new page and that didn’t work either.

I also updated all the plugins, since they had never been updated. That made no difference.

I saw an option to update themes, but the four that are listed appear to have nothing to do with the theme this site is using; we have Balance by yootheme and the four choices for updating were 2011, 2012, 2013, and 2014. I updated all of those; still no difference.

Is it possible to update the actual theme we are using without having the original login information used by the one who created the site? I am not the person who set up the site originally through yootheme, and yootheme requires a membership to log in; even if I created a membership I suspect I would not be allowed access to update someone else’s work.

I have no experience with /public_html folder; don’t know where to find it or what to do with it if I do find it. Can you offer any guidance there?

Thanks again.