shaunlb

Hi

I do have another question – sorry.

Sorry I noticed during our problematic sync that some date fields like this –> “Square Item Id Square Item Variation Id Square Item Image Id Square Item Variation Version Square Item Version Square Uploaded Image Id” got populated with some data.

When we reactivatd Square plugin and reconnected and synced again we again got 0 stock occurences across 173 products (a lot seemed to be from products with old data populated from previous – in the fields above).

I have now disconnected square again, cleared all that data against all products in woocommerce and also gone into square and deleted all products in the item library so as to assume a fresh start.

I also noted after sync that not all our products appeared in the Square Item Library (I guess that is my next challenge)

I shall try reconnection and syncing and see again if it tries to zero stock some items.

After that I guess we are done with Square.

Regards,

Shaun

Hi Zubair

Would you recommend we purchase https://highthemes.com/plugins/woosquare-pro/ instead of the free plugin based on some of the points made here https://dbdc.us/articles/square-for-woocommerce-integration-review/ ?

I note some of our products have multiple categories (eg. rock, punk etc). We don’t care if square doesnt recognise more than 1 as we just need all products in square (and handle genres typically in online site). We just dont want square to reject syncing across all products if they have multiple categories associated. Does it just take the first category and keep the product sync’d or reject altogether?

Regards,

Shaun

OK cheers Zubair – will do.

Regards

Shaun

Hi

We have only had one Square purchase when we accidentally enabled in checkout and at one stage we had 2 credit card paymen types and 1 customer used the Square one on our online site checkout.

All of this seemed to have happened when we connected Square and some time during the syncing process.

It has stopped since we disconnected. I really want to connect again so we can sync products again (as seems to sync endlessly and doesnt seem to stop) and do a test purchase with a Terminal type url on a laptop.

Our thoughts are Square was the only variable of late to have caused this.

I will be connecting again soon and then doing checks of stock over 24 hours to see if it removes stock. That is all I can think of to see if it was some strange anomoly.

Regards

Shaun

Hi

We noticed during the connection some item stocks went to zero (and we also noted in our WordPress Sheet Editor all stock quantities went from say “1” to a “1.000000” formatting – which is no problem but odd.

I thought I found 3 more items that had gone to zero stock after disconnecting but may have missed them in my checks.

Since being off a few days no stock errors have occurred.

I disconnected square here in the Wooocommerc > Square interface – where you can connect and disconnect with a button click. https://snipboard.io/bNQVqZ.jpg

Yes there are entries in the log. I have a zip file about 3MB from entries on the 20/9/24 – I have a link share here https://file.io/jRKn1n8GfFXi

I have now deactivated square plugin

Standing by

Regards,

Shaun

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Hi Zubair

Yes it is the first time setting up.

I’ve also noticed for the past 2 days the items i put stock back in as previous day (no sales changes) and then checked following day they had gone back to zero.

So last night we disconnected the link to Square and this morning I found 3 products that were at zero again. I have fixed those and will test again tomorrow. Not sure what has happened (I have used bulk import sheets for only 133 products fixing stock and random tested the quantity was correct afterwards – no reason bulk import with sheets would be failing me now) . Settings below for Square and plugins active (a couple in snapshots not – sorry for long list).

Sorry I have tried to copy paste images of Square settings and Active plugins and just get circle of death with image trying to load. Not sure how to show you this detail?

I can tell you on the Woocommerce > Settings > Square – Update Tab the setting is

“WooCommerce is the system of record set in the sync settings. The following data from WooCommerce will overwrite Square data for synced products: name, price, inventory, category, image.” and the Settings tab of Square it is set to Environment Selection –> Production. I have also now turned on Debug Mode – Save to Log and Enable Logging.

As mentioned I can’t paste images here they just circle out as if uploading – not sure how to add/show you.

• This reply was modified 2 months ago by shaunlb.
• This reply was modified 2 months ago by shaunlb.
• This reply was modified 2 months ago by shaunlb.
• This reply was modified 2 months ago by shaunlb.

Hi GHDesign. Thankyou for the post. I am trying to get my mobile submenus to show. I am not sure from your above post how to do.

Could I trouble you for a more detailed explanation for my novice wp brain? :]

Regards
Shaun