shaunmehr

I have both plugins active. I just got the pop up today indicating their was an issue with CC plugin and to start a post here with the error log.

@rizaardiyanto thank you so much for the quick resolution to this issue. I appreciate your support!

Here is a screenshot of the error message I’m seeing.

I experienced the same issue, where all traffic was being reported as the same IP address. I’m on SiteGround and I also use Cloudflare. Thanks to everyone’s direction here, I checked the DNS settings in Cloudflare and the A record for our site (in Cloudflare’s DNS settings) was pointing to same IP address that was being reported on all site traffic. I believe this was the old IP address for our site before SiteGround moved our site to a new server. I changed it and I believe the issue should not be resolved. Hope this helps!

• This reply was modified 1 year, 5 months ago by shaunmehr.

That was it, thank you for the quick reply.

Thank you @devnihil

Thank you!

@freem33 you may want to try installing Disable Gutenberg plugin. That fixed the issue for me.

Update, the issue was solved by installing a plugin called Disable Gutenberg. The conflict was caused by WP 5.3 updated gutenberg editor with our theme’s visual editor. I let our theme’s author (tagDiv / Newspaper) know about this fix via their forum.

Thank you @thomas4ithemes. I will try this health check plugin once I setup a staging copy of one of our sites.

Could you please provide an example?

So I would add the https://[short code].com ?

Also just wanted to note that I tried using the option “use first image as featured image” and tried adding the shortcode to the body of the post and its still not appearing.