shehabulislam
Forum Replies Created
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Forum: Plugins
In reply to: [3D Viewer - 3D Model Viewer Plugin] Rotation not work corectHello
It appears you used an STL file. Unfortunately, we cannot resolve the rotation issue; the behavior is consistent in both the Windows 3D Viewer and the plugin.
Please feel free to reach out if you have any further questions or need additional assistance.
Forum: Plugins
In reply to: [PDF Poster - PDF Embedder Plugin] Shortcode not workingHello
We have released version 2.2.0. Please update to the latest version.
Thank you
Hello
could you pelase create a screencast or send some screenshots so we can understand all the issue and fix it.
Thank you
Forum: Plugins
In reply to: [PDF Poster - PDF Embedder Plugin] download_btn_textHello
Thank you for using our plugin. Unfortunately, that feature is only available in the premium version.
Please feel free to reach out if you have any further questions or need additional assistance.
Thnak you
Forum: Plugins
In reply to: [PDF Poster - PDF Embedder Plugin] Shortcode not workingHello
Apologies for the issue; it works well on the test website. https://itsmine.s1-tastewp.com/pdf-2/
If it still doesn’t work, please uninstall and reinstall the plugin.
Please feel free to reach out if you have any further questions or need additional assistance.
Hello @martaluvian
Great news! We’ve implemented the new feature and released an updated version. Please update and adjust the settings in the admin panel.
If you have any questions or need further assistance, feel free to reach out.
- This reply was modified 2 weeks, 1 day ago by shehabulislam.
Hello,
I apologize, but that option is currently unavailable.
Please feel free to reach out if you have any further questions or need additional assistance.
Thank youForum: Plugins
In reply to: [StreamCast - Radio Player for WordPress] streamcast problemsHello
It’s a public place; if you’re okay with it, could you send the player page link for us to investigate the issue?
Thank you
Forum: Plugins
In reply to: [Document Viewer- Plugin to Display MS Office Docs] Background ColorHello
I am sorry, the option is not available.
Please feel free to reach out if you have any further questions or need additional assistance.
Hello
Apologies for the issue. Since this is a public place, could you please send the icon zip file here or to our email at [email protected]?
Thank you
Forum: Plugins
In reply to: [Tabbed Contents Block] Disable native cssHello
I am sorry, you can’t dequeue the style.
Please feel free to reach out if you have any further questions or need additional assistance.
Thank you
Hello
we are sorry for the issue.
as as premium user, can you please contact to support [email protected]
Thank you
Forum: Plugins
In reply to: [HTML5 Video Player - mp4 Video Player Plugin and Block] Buttons video playerHello
we are sorry, it’s a conflict with the theme
please use this CSS to fix the issue
.plyr button:not(:hover):not(:active):not(.has-background) {
background: transparent;
}Thank you
Forum: Plugins
In reply to: [HTML5 Video Player - mp4 Video Player Plugin and Block] Video HeightHello
The video should automatically adjust its height. In the premium version, you can set the aspect ratio to 16:9 or another option.
Since it’s a public space, could you please send us the link to the video player page for review, if you’re comfortable?
Thank you
Forum: Plugins
In reply to: [3D Viewer - 3D Model Viewer Plugin] Fullscreen on ios doesn’t workHello
Sorry, iPhone doesn’t support fullscreen. We’ll explore alternative options for the next version.
Thank you