sheldzor

I changed woo to system of record and i get “Sync failed. Please try again” with this log:
2019-08-14T06:48:29+00:00 CRITICAL Uncaught Error: Call to a member function getCursor() on null in /home/gorillaeuntology/public_html/vapourclub.com.au/wp-content/plugins/woocommerce-square/includes/Sync/Interval_Polling.php:158
Stack trace:
#0 /home/gorillaeuntology/public_html/vapourclub.com.au/wp-content/plugins/woocommerce-square/includes/Sync/Stepped_Job.php(114): WooCommerce\Square\Sync\Interval_Polling->update_product_data()
#1 /home/gorillaeuntology/public_html/vapourclub.com.au/wp-content/plugins/woocommerce-square/includes/Sync/Stepped_Job.php(55): WooCommerce\Square\Sync\Stepped_Job->do_next_step()
#2 /home/gorillaeuntology/public_html/vapourclub.com.au/wp-content/plugins/woocommerce-square/includes/Handlers/Background_Job.php(172): WooCommerce\Square\Sync\Stepped_Job->run()
#3 /home/gorillaeuntology/public_html/vapourclub.com.au/wp-content/plugins/woocommerce-square/includes/Handlers/Background_Job.php(123): WooCommerce\Square\Handlers\Background_Job->process_job(Object(WooCommerce\Square\Sync\Interval_Polling))
#4 /home/gorillaeu in /home/gorillaeuntology/public_html/vapourclub.com.au/wp-content/plugins/woocommerce-square/includes/Sync/Interval_Polling.php on line 158

The reason I set the system of record to square is because it says this in the documentation:
“If you sell via multiple channels (e.g. in-person with Square POS and online), we recommend setting Square as your system of record. Using Square as the system of record is especially helpful if inventory is shared for a Square location.
If you sell online only, we recommend setting WooCommerce as your system of record. This will ensure basic WooCommerce product data are pushed to Square as they change on your site.”

I sell products in store with the square POS as well as online, so I figured square as the system of record was the way to go. I will try changing it to Woo as the system of record now and see how I go.

thanks for the replies

Prior to the 2.0 update I could just add a product in woo and it would automatically appear in square. Since the 2.0 update I set my product system of record to square because I use the square POS in-store, as well as have website sales. When it stopped automatically copying new products to square I was unsure whether I had it configured wrong or it was just a bug from the 2.0 update. I just updated to 2.03 now.