shinu123

“No Virus Found”

Hurray to All Who Helped in Sorting things by Informing ClamAv.

Thanks everyone

I received reply, but i am not understanding why they are not able to detect the virus affected files, i am seeing when i am doing scan.

I did not delete the affected files. But they are not able to see it, but my Port80 gets blocked now and then.

What is happening.

The reply i received from Hosting support was as follows,

Hi,

I have scanned public_html directory and confirmed that it’s clean. Hence, activated port 80/443 for your domain …..com. This should help you to fix the issue you have reported earlier.

Also remember that, simply deleting/replacing infected file(s) will not be a permanent solution. If any of those file is used by your website theme/plugin/CMS then removing those files may cause downtime to your websites.

Hence, I request you to double check your website contents like CMS, themes, plugins and make sure that they are up-to-date.

By default, on our shared hosting server we keep scanning the hosting package files and if there is any infected files, the port 80 will be blocked automatically.

I would recommend you to follow the below steps to avoid blocking the port 80:

1. Scan the site contents regularly.
2. Manually check your hosting space and delete the files and folders which are not uploaded by you.
3. Make sure that the third-party applications, themes and plugins are up-to-date for your website.

Thank you.

Friends…….If any of you have found a way to solve this issue, please post it, so that everyone can make use of it.

I contacted W3 Total cache support, but i did not get any reply till now.

I have contacted the Hostgator support regarding this and i am presently in discussion through mails. I will post the reply i get from them regarding this issue soon.

By the time, you guys also contact your hosting providers and mention the infected files, without destroying or quarantine it , so that your hosting services can check it.

Thanks

PUA.Phishing.Bank virus is a serious issue causing one. It is affecting W3 Total cache and when i tried using WP Super cache, it was also affected by it in the caching folder.

I strongly believe if it is not removed , it will affect the search engine position of websites, because google will block the websites saying that it has malicious software installed and this is the another big main aim of the virus, to blacklist a website from google or other search engines, in addition to collecting personal data about site visitors.

I have send messages to W3 Total cache support and waiting for reply.

This issue should not be waived off as a simple one. If it is not properly dealt with, next time it will be affecting other important plugins or even with word press itself.

I found my site extremely slow and was thinking what was the reason and when i contacted the hosting support, they informed that my Port 80 was closed due to infection of virus.

So everyone please check whether your site is affected by this virus. You will never know you are infected unless you scan the site and files as follows,

Go to CPanel
Search for Virus Scanner, you will get (ClamAv Scanner) Virus Scanner and you can Start a new scan with option “Scan Entire Home Directory” and start scan now and after 100% completion of scan you will get the details o infected files and how to quarantine or destroy it.

Also from CPanel, check whether your Port80 is open or closed.