shobujkhan

Hi @ckadenge.

As you ask for Get system report and Get system report. I have copied and pasted those in GitHub.

System Status Report: https://gist.github.com/sabuj-khan/072c9a1d51d8e668009b75731b2dd7dc

Fetal Error Log: https://gist.github.com/sabuj-khan/0ee40a8be73d1a903a03bdadad485dbe

Please fix the issues very soon.

Kind regards

Hi @daniyalraza01,

Nothing has changed. Everything is the same as it was except for updating your plugin. Before updating your plugin everything was perfect. Your plugin worked exactly as we wanted. But the latest version of the plugin is not working. Everything of Square payment is going to wrong with the latest version of the plugin. We did not modify checkout page. It is same as it was. Please check properly your last editing of your plugin code. I see the installation of your plugin is going low fast. Please let me know how to resolve this plugin.

Kind regards

Hello There,

I have been suffering this problem for almost more than 20 days. It started after installing your latest update. I have been asking for help to your support team since I faced the problem. One of you replied me and gave me a download link to download the plugin again and told me that they made changes of code according to my problem. Furthermore, I am told that after downloading and installing the plugin the problem would be resolved. But unfortunately , the problem remains.

Before installing the latest update, plugin worked fantastic. There was no compliant. I am attaching the link of the screenshot of the problem. Problem link: https://ibb.co/mqDt4DB.

The problem is on the checkout page after clicking on the ‘Place Order’ button to complete the payment. You know this is a biggest problem in my site right now. My website is a car rental website. Link of the checkout page : https://onestopclassics.com/checkout/.

I am getting mad day by day. Please help me to resolve the problem.

Kind regards.

Hi there,

My problem has not been fixed yet. I followed your instructions, I downloaded the plugin from the link you sent me in your previous reply. Then I installed and activated. After that, connected with the Square account. But no luck. Problem remains.

I am attaching the link of the screenshot of the problem. Problem link: https://ibb.co/mqDt4DB

Please help me to resolve this problem. My clients are not able to complete the payment now.

• This reply was modified 11 months, 1 week ago by shobujkhan.

Hello @arsalantariq,

I really need the issue fixed very soon. It huts the business very badly. Users can’t make payments on the site. Please talk to your QA Team. It breaks the site as well as prevents payment. Two days ago I talked to your team from your website, and one asked me about the server PHP version. I replied with the required information. But no luck. The PHP version of the site is 7.4.33. And the version of the plugin(APIExperts Square for WooCommerce) I am using is 4.2.5. So they should be compatible with each other. But it makes a huge problem on the site.

I have been using the plugin (APIExperts Square for WooCommerce) for more than one year. Before It worked properly. Suddenly I am facing this problem. For your confirmation, no edit happened in the plugin files.
So please let me know ASAP how to fix the problem.
Thank you.
Kind regrds,
Sabuj Khan.