Torsten H?ndler

@nhadmin

I send it again.

@nhadmin

I’ve send the mail on friday

@nhadmin

well can I send you an E-Mail to info@nu?heat.co.uk with our contact details?

@nhadmin thanks for response,

did you use any special character in the file name or entries?

With zip extension I mean which linux module do you use to create a zip.
Our Plugin use ZipArchive to create the zip file, maybe it is outdated on the server.

It would be nice if it is possible to get an export of the form and maybe some test entries (no live data from your customers) so we can check where the problem is.
Some last questions.
Where did the error happen? Download files from a single entry or bulk all entries? When it is a single entry then in the list view or within the entry?

@nhadmin

Which php version you use?
Which WP version?
Do you change the zip extension at your server?
We’ve test it at one of our customers site after your questions and there is no problem to download and open a 100mb zip file.

How big are the zip files? maybe you can try it with a complete clean installation on an other server?

What server you use? Linux or Windows?

@nhadmin
Thanks for your response,

as a fix, please downgrade to an earlier version. We will check if we can reproduce the error.

Hello @nhadmin,

lets try to figure out where the problem is.

So which version of the plugin do you use?
Did you test the download on another device?
Have you problems to open other zip-files or only the once from the plugin?

Hello @jassimp,

we release a new version of the plugin. Now, it is possible to set the filter for a specific form ID.

As for your question in the GIST, we added more examples.

We hope this will help you.

Hello,

thanks for your response. We will check it, but we think the reason is that the download link has a nonce and a nonce is only available once.

Greetings

Hello @szabokev,

we release a new version of the plugin. The new version increase the values of memory_limit and max_execution_time of your server, which probably led to the issues you described.

If version 2.3.0 does not fix your issue, you can find 2 plugins to increase these values even further in the FAQ section of the plugin.

@appgom

thanks for reporting this issue, we have fixed it in our newest version.

Hello @soco3129,

we have released the new version 2.0.0.

You should now find a bulk action to download all fiels from selected entries.

Hello soco,

well this plugin is a bulk downloader for all attachments of a single entry and not for all attachments of all entries of a form.

We will take a closer look at your wish and try to make it possible

Hello Jackie,

we released a new version of the plugin.
With version 1.2 you can add a merge tag to the notification email.

Hello Jackie,

we will check and discuss this. You mean in the admin notification email right?