shoptak

Hello @kimvt1991

Thank you for your reply.

How would you like to send you the csv file? since I cant attach it here.

Regards,

Thank you @oscargare for your help and support works like a charm after the update!

5 Stars!

Hello @abhikr781

Thank you for your reply, the 2nd method mentioned in the document requires paid version while the first method works on both Free and paid.

Since im currently using the Free version, please advise how can I apply the below method ?

1. Skip translation using "notranslate" class

Note: This method works both for free and paid versions of GTranslate, whereas other methods described below are available only for our paid versions.

In order to prevent the translation of certain parts of your website, you can use class="notranslate" attribute for any HTML element. 

For example:

<span class="notranslate">this text will not be translated</span>

Another example for page content:

<div class="notranslate">
    <p>This paragraph will not be translated</p>
    <div>The content of this block will not be translated</div>
</div>

Thank you

• This reply was modified 3 years, 10 months ago by shoptak.

Hello Again,

It seems the price filter is working based on default price currency only.

Example:

If I set the price range from 1 as min and 50 as max, I can see products between $1 and $50
https://baytplus.com/shop/?min_price=1&max_price=50
Screenshot: https://ibb.co/MsWSfBH

If I set the displayed price range, no product found
https://baytplus.com/shop/?min_price=356160&max_price=655480
Screenshot: https://ibb.co/BLzfCBX

How can I let the price filter work based on active currency?

Thank you

• This reply was modified 3 years, 10 months ago by shoptak.

Hello,

Yes I did the root cause was from multi-currency plugin.

Thank you for your prompt reply.

Hello Again,

I’ve cleared woocommerce cache and kept only WC and multi-currency plugin active as mentioned above but unfortunately, it didn’t work.

Disabling Multi-currency plugin and keeping only WC active and clear WC cache all the prices are correct and working fine.

Please confirm if Multi-Currency is fully compatible with the latest version of Woocommerce since I’ve noticed the same issue on another site that used to work fine.

Thank you

Thank you @shaunkuschel for your prompt help and support.

Yes thats correct I was in the process of troubleshooting this issue and it seems you looked into my site while multi-currency plugin was enabled at that time.

But by disabling it and clear all the transients woocommerce cache and update woocommerce database prices are correct now without any issue

It seems multi-currency plugin is the root cause of this issue and I hope they can find a solution for it.

I dont know if im allowed to ask this but is there any recommended or compabtible multi-currency plugin that I can use with the latest version of Woocommerce?

Thank you

Please ignore the above Product page sample link and check the below one since I tried to delete this product and re-create it hoping it will fix my issue but unofrtunetalty it didnt

New Product page sample: https://bit.ly/3foRCqK

• This reply was modified 3 years, 10 months ago by shoptak.

Hello Again @kimvt1991

Thank you for your prompt reply.

Yes I did and my website is currently in the same situation for troubleshooting purposes all plugins are deactivated except WC and multi currency plugin but same issue.

Please check the below:

Active Plugins: https://ibb.co/JBrKy5m
Product page sample: https://bit.ly/3oemn5D

Hello @shaunkuschel

Thank you for your reply.

Ive disabled the multi currency plugin and used default woocommerce settings under Woocommerce >> General but unfortunetally same issue.

Please find the below details:

Single Product Page: https://ibb.co/N3v3h0j
Woocommerce General Settings: https://ibb.co/XCt200T
Product Price ( Wrong Price ): https://ibb.co/Xp56qg9
Variation Price ( Correct Price ) : https://ibb.co/G0tfwC1
Product URL: https://bit.ly/2RVpd3u

Regards,

Hello @kimvt1991

Thank you for your reply,.
Ive followed the above steps but unfortunetaly it didnt work.

Prices are getting back to normal only by disabling multi-currency plugin and clear woocommerce cache under Woocommerce >> Status >> Tools >> WooCommerce transients and Expired transients

Ive found under woocommerce logs the below details. Can this be any root cause of the issue im facing ?

2021-05-12T00:53:00+00:00 CRITICAL Uncaught Error: Call to a member function get_price_html() on bool in /home/baytplus/public_html/wp-content/plugins/woo-multi-currency/frontend/cache.php:44
Stack trace:
#0 /home/baytplus/public_html/wp-includes/class-wp-hook.php(292): WOOMULTI_CURRENCY_F_Frontend_Cache->get_products_price('')
#1 /home/baytplus/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters('', Array)
#2 /home/baytplus/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#3 /home/baytplus/public_html/wp-admin/admin-ajax.php(202): do_action('wp_ajax_nopriv_...')
#4 {main}
  thrown in /home/baytplus/public_html/wp-content/plugins/woo-multi-currency/frontend/cache.php on line 44

2021-05-12T01:19:28+00:00 CRITICAL Uncaught Error: Call to a member function get_price_html() on bool in /home/baytplus/public_html/wp-content/plugins/woo-multi-currency/frontend/cache.php:44
Stack trace:
#0 /home/baytplus/public_html/wp-includes/class-wp-hook.php(292): WOOMULTI_CURRENCY_F_Frontend_Cache->get_products_price('')
#1 /home/baytplus/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters('', Array)
#2 /home/baytplus/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#3 /home/baytplus/public_html/wp-admin/admin-ajax.php(202): do_action('wp_ajax_nopriv_...')
#4 {main}
  thrown in /home/baytplus/public_html/wp-content/plugins/woo-multi-currency/frontend/cache.php on line 44

2021-05-12T02:07:00+00:00 CRITICAL Uncaught Error: Call to a member function get_price_html() on bool in /home/baytplus/public_html/wp-content/plugins/woo-multi-currency/frontend/cache.php:44
Stack trace:
#0 /home/baytplus/public_html/wp-includes/class-wp-hook.php(292): WOOMULTI_CURRENCY_F_Frontend_Cache->get_products_price('')
#1 /home/baytplus/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters('', Array)
#2 /home/baytplus/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#3 /home/baytplus/public_html/wp-admin/admin-ajax.php(202): do_action('wp_ajax_nopriv_...')
#4 {main}
  thrown in /home/baytplus/public_html/wp-content/plugins/woo-multi-currency/frontend/cache.php on line 44

Thank you again @abhikr781 works like a charm!

5 Stars!!

Thank you for your reply

if I modify any of the variable products and hit the update button other variable product’s prices rounded up by themselves as shown: https://ibb.co/DQ3FJxY

Clearing expired transients and woocommerce transients work for a while then at random time prices rounded up again.

Below an example:

The value of class woocommerce-price-amount amount in the cart is different from single product page price as shown below, the correct one is the variation price in the cart.

Cart Price: https://ibb.co/Mfw1tmv
Single Product Price: https://ibb.co/yQwtnVn
Product URL: https://baytplus.com/product/food-thermos-1004/
Health check : https://ibb.co/hf7TY9J

I couldn’t execute my scenario using troubleshooting mode since the Multi-currency plugin doesn’t show foreign currency in admin mode.

• This reply was modified 3 years, 10 months ago by shoptak.
• This reply was modified 3 years, 10 months ago by shoptak.

Thank you @abhikr781 it works using the above code!

I need to reduce the white space between the breadcrumbs and the header image, ive set the padding to 0 under Customize >> General Option >> Page Title >> Padding but still there’s a space especially on mobile view.

Is it possible to reduce it more since the padding is not taking negative values.

Screenshot: https://ibb.co/Pg9z5t0

URL: https://baytplus.com/product-category/cleaning/detergents/

Thank you

• This reply was modified 3 years, 10 months ago by shoptak.

Thank you @stuartduff for your help and support yes it was from theme side

All good now