Shubham Gupta

Hi,

Please go to your App Dashboard -> Settings -> Minimize online user list by default. Please set it as YES.

Thanks,
Shubham

Yes, we are constantly improving on the translation part. If you have found any mistake then can you please send us the correct translation?

To send us correct translation, either you can generate a pull request on our GitHub repo – https://github.com/iflylabs/iflychat-app-translation or you can send us email at [email protected].

Thanks,
Shubham

Hi,

Please use the Support Version of iFlyChat. You can switch to it on iFlyChat Settings page.

Hope it helps.

Thanks,
Shubham

yes, you can add Labels in chatrooms using Javascript SDK of iFlyChat. Please see this link – https://iflychat.com/docs/sdk/javascript/examples/how-add-custom-label-chat-window

For more information about the integration, visit us at iflychat.com and contact us through live chat.

Thanks,
Shubham

Thank you for your feedback, it is highly valuable for us.

1. UserName Issue – This is strange as this works pretty well for many websites which are using our plugin. Did you bring new user in incognito mode of the browser? Are you using any server side caching in your WordPress?

2. Profile Picture – Which plugin are you using for managing avatars on your website? We support plugins which follow the standard WordPress protocol to maintain user avatars.

3. Smileys popup does work in Google Chrome. Did you check in our demo installation at iflychat.com? Or in your own installation? Or both? Are you using latest Google Chrome?

Also, are you using support mode or community mode of iFlyChat?

I request you to please raise a support ticket here – https://iflychat.com/contact. We will work with you to address all the issues you are facing.

Hope it helps.

Thanks,
Shubham

Hi,

Please check if you have some Javascript error in your site in IE9, if there is then it would not load the chat.

Please visit us at iflychat.com, we are online. We can discuss this further over chat.

Thanks,
Shubham

Hello,

Please visit our website iflychat.com and our team will be able to help you with this.

Thanks.

Hi,
This feature is available now.
Visit the following link for details –
https://iflychat.com/documentation/chat-moderation/how-view-logs-using-shortcode-wordpress
If you need any help, ping us at iflychat.com

Thanks