Shubhanshu Kandani

Hi there, @jonbiloh

Thanks for reaching out to us! Hope you’re doing well.

We have tried the above-mentioned concerns on our site and the results were positive which means the plugin is working as expected.

To find the exact cause, we might need to debug the issue further with some more information. Could you please contact us on our private support channel here .

Further communication will continue there.

Please mention this thread URL while contacting us.

Let us know if you have any further queries.

Thank you.

Hi @ten12design

Thanks for reaching out to us! Hope you are doing well.

In reference to the above-mentioned requirment, Please use the below-mentioned code to customize the success message.

.elementor-element-33ed065.blog-newsletter.elementor-widget.elementor-widget-shortcode{
text-align:center;
}

This CSS can be written either in your theme’s Appearance -> Customize -> Additional CSS menu OR using a custom CSS plugin like this.

Hope the above information helps you.

Lets us know if you have any questions

Thank you!
Stay safe & healthy`

Hi there,

Thanks for reaching out to us and for your appreciation! Hope you’re doing well,
As a response to your above requirement, we would like to share that there are two ways to achieve your goal.

1) One way of stopping the email campaign is to delete the Reports of the campaign on the Report screen, which will immediately stop the campaign.

Also, after deleting the report, the next batch of emails will not be sent, but the ongoing batch will continue to be sent until it is completed.

2) If you have Email Subscribers Pro or Starter Plan you can easily pause or resume a campaign on the report screen. To learn more about pause/resume campaigns, check out this document.

Hope the above information helps

Let us know if you have any other questions.

Thank you!

Hi @bhkh

Thanks for the appreciation and for sharing your experience!
Really means a lot to the Team ??

Regards,
Team Icegram

Thanks for the appreciation and for sharing your experience!
Really means a lot to the Team ??

Regards,
Team Icegram

Hi @deepcore2

Thanks for the appreciation and for sharing your experience!
Really means a lot to the Team ??

Regards,
Team Icegram

Hi there,

Thanks for reaching out to us!

We have tried the above-mentioned concerns on our site and the results were positive which means the plugin is working as expected.

To find the exact cause, we might need to debug the issue further. Could you please share the CSV file on our private support channel here .

Further communication will continue there.

Please mention this thread URL while contacting us.

Let us know if you have any further queries.

Thank you.

• This reply was modified 2 years, 9 months ago by Shubhanshu Kandani.
• This reply was modified 2 years, 9 months ago by Shubhanshu Kandani.
• This reply was modified 2 years, 9 months ago by Shubhanshu Kandani.

Hi @liltrucks,
Thanks for the appreciation and for sharing your experience!
Really means a lot to the Team ??

Regards,
Team Icegram

Thanks for the appreciation and for sharing your experience!
Really means a lot to the Team ??

Regards,
Team Icegram

Thanks for the appreciation and for sharing your experience!
Really means a lot to the Team ??

Regards,
Team Icegram

Hello there, @syce
Hope you’re doing great.

I wanted to check in with you regarding the issue related to the campaign you had the other day. Was it resolved?

Do you need any additional help? I’d be happy to assist you in any case.

Thank you!

Have a great day ahead.

Hello there,

We have resolved the above-mentioned concern on email support.

Hence I am closing this thread for now. Feel free to reopen it in case if you are still having the issue.

Also if you have any other queries, then you can open a new thread from here. We will be happy to assist you further.

Thank you.

• This reply was modified 2 years, 11 months ago by Shubhanshu Kandani.

Thanks for the appreciation and for sharing your experience!
Really means a lot to the Team ??

Regards,
Team Icegram

Hello there, @mikeslcf

We are really sorry for the inconvenience caused to you.

We can understand how difficult the situation would be on your part, but we would request you to give us a chance to solve your concern related to the plugin.

We have performed the priority testing on the above-mentioned issue, and we have found that the plugin is working correctly, the issue has not been replicated on our end; all information has been shared on email support.

To debug it further, we need your support in determining what is causing this issue on your end. Please revert us back to the email.

Your patience during the investigation is appreciated.

Thank you for your cooperation!
Stay safe & healthy.

Hello there, @cryptomike

Thanks for reaching out to us! Hope you are doing well.

As per your concern about email lending into spam, we would like to tell you it depends on various factors like Domain, Email server reputation, Content, etc. We recommend you to check this document which will help you understand ‘why Emails are landing in the spam folder.

Additionally, you can check your Spam score. Whenever the email content spam score is high, the chances of the email becoming spam are very low. We recommend you to check this document to understand the spam scores feature in the Email Subscribers.

Hope the above information helps you.

Let us know how it goes on your end.

Thank you!
Stay safe & healthy.