Shushan
Forum Replies Created
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Forum: Plugins
In reply to: [Backup by 10Web - Backup and Restore Plugin] Database backup failedHi,
It is nice to know that the issue has been resolved and everything is working properly.
In case of further difficulties and questions, please do not hesitate to contact me.
Have a lovely day ahead!
Forum: Plugins
In reply to: [10Web Forms for MailChimp] Insert form in widgetGreetings!
Kindly be informed that Mailchimp contains widgets. The MailChimp plugin allows you to add and display created form on any widget area that your website theme provides. Navigate to Appearance > Widgets panel and start configuring your MailChimp Widget.
Search for MailChimp WD from the left side of this page, then drag it to the widget area where you need to have the form. Write a Title for the widget and use Select a form dropdown menu to choose your MailChimp form. Make sure to hit Save after you finish.
Thanks!
Greetings!
We are sorry for the inconvenience. Could I please ask you to send the link to the page where this issue can be seen?
Thanks!
Forum: Plugins
In reply to: [10WebFAQ] Conflict with Sublanguage pluginHi,
Would you be kind and inform us whether the mentioned issue persists with post/page as well? Please be informed that the issue connected with the Permalinks as an instance when in the Settings/ Permalinks/” Post name” is mentioned, the latter is not working anywhere. However, if you will switch to “Plain” it will work as the issue is mainly connected with the Sublanguage plugin.
You can try the mentioned workaround above or by changing Sublanguage plugin.Thanks in advance!
Forum: Plugins
In reply to: [10Web Map Builder for Google Maps] MAp StylesHi,
Please, be informed that regarding the following errors displayed in the screenshot we were unable to see the map. The latter issue may be the result of the conflict with Plugin or the Theme.
I can definitely see how the mentioned customization would be useful. However, you will not be able to reach the desired outcome as the mentioned custom development is not possible to implement by the help of style option changes.
Thanks in advance!
Forum: Plugins
In reply to: [Backup by 10Web - Backup and Restore Plugin] Database backup failedGreetings!
Would you be kind and contact our support team using the following form in order to provide us with Backup log.
Thanks!
Greetings!
If you do not receive form submissions to your email address, this could be related to the configurations on your web hosting. You can troubleshoot this the following way.
1. Install and activate Easy WP SMTP plugin on your WordPress site.
2. Go to Settings > Easy WP SMTP page, then click on Test Mail tab where you will find a quick testing tool.
3. Send a test mail to your email address and check whether it reaches your inbox or spam folder.
fm-03.png
If the test email will be sent, the issue is triggered by Form Maker plugin.
But in case the test mail fails, the problem is on the server of your website. Please contact your hosting provider in this case, and ask them to enable SendMail for your site.
Kindly be informed, that it is not possible to retrieve the lost submissions as you have already deleted the form. I would like to ask you to provide us with additional details regarding the autoresponder.
Thanks!
Forum: Plugins
In reply to: [10WebSocial] Plugin not showing Instagram postHi,
It seems, that there is a new bug in Instagram. Is your Instagram’s language other than English? If so, it might happen than when you click the authorize button and try to connect the plugin to your Instagram account, it fails.
If so please try to change your Instagram Language to English and connect the plugin.
Thanks!
Forum: Plugins
In reply to: [10WebSocial] Instagram doesn’t loadHi,
It seems, that there is a new bug in Instagram. Is your Instagram’s language other than English? If so, it might happen than when you click the authorize button and try to connect the plugin to your Instagram account, it fails.
If so please try to change your Instagram Language to English and connect the plugin.
Thanks!
Greetings!
The mentioned issue with the form persists with all browsers. Kindly try to disable the cache plugin in order to see whether the mentioned issue persists. The latter may be the result of the minifying.
Looking forward to hearing from you soon!
Thanks in advance!
Forum: Plugins
In reply to: [EventCalendar] Yearly recurring eventHi,
Please, be informed that “Repeat until” option is the mandatory features of the event. Kindly specify the “Repeat Until” date in the yearly repeating rate of the event, please.
Should you have any questions, please do not hesitate to contact us.
Thanks!
Hi,
Please be informed that the update has been delayed due to the certain issue. The new version with the fixed issue will be available next week!
Should you have any questions, please do not hesitate to contact us.
Thanks in advance!
Forum: Plugins
In reply to: [10Web Map Builder for Google Maps] Map Background ColorForum: Plugins
In reply to: [10Web Map Builder for Google Maps] MAp StylesForum: Plugins
In reply to: [10Web Map Builder for Google Maps] FunctionalityGreetings!
Please, note that in the www.ads-software.com forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form.
Thanks in advance!