Shushan

Greetings!

We are sorry for the inconvenience. Could I please ask you to send the link to the page where this issue can be seen for better visual perception?

Thanks! Have a wonderful day!

Greetings!

Please, note that in the www.ads-software.com forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form.

Thank you!

Greetings!

Please check for the PHP errors and Javascript errors on the Console tab straight after saving the form. Would you be kind and provide us with the PHP error log and JavaScript error log again?

Thank you!

Greetings!

In case you keep receiving spam submissions from certain IP addresses, you can block them from the Submissions dashboard.

Check the spam entries, choose Block IPs option from Bulk Actions, and click Apply. You can unblock these IP addresses anytime.

After clicking Blocked IPs, you will be redirected to Blocked IPs page, where you will be able to block IP addresses by clicking Add IP.

Note: To prevent receiving spam submissions you can also add ReCaptcha V2 to your Contact Forms?

Have a lovely day ahead!

Greetings!

Please, note that in the www.ads-software.com forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form.

Thank you!

Dear Tanuja,

It is nice to know that the issue has been resolved.

Have a nice day ahead!

Hi,

Would you be kind and navigate from From Settings to the log tab. There is a checkbox for enabling debug mode. Kindly check the latter and run again. Afterward, please provide us with the log again.

Thank you!

Greetings!

Please be informed that in case of the Event Listing Page the template is operating with arhive.php file and the Events Details Page in the case in the Events->Settings>Events tab the Use custom template set to No starting to operate the theme’s single.php file. It the latter is selected to Yes, operating event-calendar-wd/views/single-event.php file of our plugin.

Thank you!

Greetings!

Would you be kind and ask your Hosting provider to disable Mod_Security.It should assist in resolving the existing issue.

We are working to remove this issue and provide a solution within upcoming plugin updates.

Thank you!

Greetings!

Please, note that in the www.ads-software.com forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form.

Thank you!

Greetings!

Would you be kind and contact our support team using the following form in order to provide us with Backup log.

Thanks!

• This reply was modified 5 years, 6 months ago by Shushan.

Greetings!

Kindly provide us with the link where the mentioned issues will be displayed. In accordance with an above-provided link, the mentioned issues were not displayed in there and the mentioned issues have no connection with Facebook Feed plugin.

Thanks!

Greetings!

Kindly be informed, that our development team will consider to include the mentioned compatibility issue in future development plans.

Thanks!

• This reply was modified 5 years, 6 months ago by Shushan.
• This reply was modified 5 years, 6 months ago by Shushan.

Greetings!

Please, note that in the www.ads-software.com forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form.

Thank you!

Hi,

Would you be kind and inform us whether the above-mentioned errors connected with the following areas mentioned below are displayed on your website’s frontend?

Text too small
clickable elements too close
content wider than screen
viewport not set

If so, please provide us with the links where the mentioned errors are displayed.

Thanks in advance!

• This reply was modified 5 years, 6 months ago by Shushan.