sibony88

hi,

I am having the same issue:

When I activate the plug-in and click on the mini shopping cart icon on the header , the page simply refreshes and stays on the same page and does not redirect to the shopping cart page
And it only happens on mobile

i am using the flatsome theme with latest wordpress version

Hey,
My server also warns about it
Is there an update coming out soon?

hi,

I also have the same problem, I opened a ticket more than a week ago, they got back to me once with the same answer as above, I should mention that the site is completely new without any additions with a default template of Shalom Elementor, I also sent them login details and they still haven’t answered me.
I just stopped their plugin and switched to another plugin and it works great.
link: https://sporta.digital/testpage/

• This reply was modified 1 year, 6 months ago by sibony88.
• This reply was modified 1 year, 6 months ago by sibony88.

### WordPress Environment ###

WordPress address (URL): https://kfar.co.il
Site address (URL): https://kfar.co.il
WC Version: 7.1.1
REST API Version: ? 7.1.1
WC Blocks Version: ? 8.7.6
Action Scheduler Version: ? 3.5.3
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: –
Language: he_IL
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.13
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 10.6.11-MariaDB-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ? ??? ?-wp_remote_post(). ?? ????? ?????? ??????. 403
Remote Get: ?

### Database ###

WC Database Version: 7.1.1
WC Database Prefix: u7oD1C_
????? ????? ?? ???? ???????: 387.05MB
???? ??????? ?? ???? ???????: 320.07MB
???? ??????? ?? ???? ???????: 66.98MB
u7oD1C_woocommerce_sessions: ??????: 179.70MB + ??????: 2.52MB + ???? InnoDB
u7oD1C_woocommerce_api_keys: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_woocommerce_attribute_taxonomies: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_woocommerce_downloadable_product_permissions: ??????: 0.02MB + ??????: 0.06MB + ???? InnoDB
u7oD1C_woocommerce_order_items: ??????: 0.09MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_woocommerce_order_itemmeta: ??????: 0.30MB + ??????: 0.23MB + ???? InnoDB
u7oD1C_woocommerce_tax_rates: ??????: 0.02MB + ??????: 0.06MB + ???? InnoDB
u7oD1C_woocommerce_tax_rate_locations: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_woocommerce_shipping_zones: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_woocommerce_shipping_zone_locations: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_woocommerce_shipping_zone_methods: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_woocommerce_payment_tokens: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_woocommerce_payment_tokenmeta: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_woocommerce_log: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_actionscheduler_actions: ??????: 13.02MB + ??????: 14.20MB + ???? InnoDB
u7oD1C_actionscheduler_claims: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_actionscheduler_groups: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_actionscheduler_logs: ??????: 10.03MB + ??????: 5.31MB + ???? InnoDB
u7oD1C_alm: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_commentmeta: ??????: 0.02MB + ??????: 0.05MB + ???? InnoDB
u7oD1C_comments: ??????: 0.23MB + ??????: 0.36MB + ???? InnoDB
u7oD1C_csp3_subscribers: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_ewwwio_images: ??????: 14.52MB + ??????: 10.11MB + ???? InnoDB
u7oD1C_ewwwio_queue: ??????: 0.05MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_e_events: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_e_submissions: ??????: 0.02MB + ??????: 0.27MB + ???? InnoDB
u7oD1C_e_submissions_actions_log: ??????: 0.02MB + ??????: 0.11MB + ???? InnoDB
u7oD1C_e_submissions_values: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_failed_jobs: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_followup_coupons: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_followup_coupon_logs: ??????: 0.02MB + ??????: 0.05MB + ???? InnoDB
u7oD1C_followup_customers: ??????: 0.02MB + ??????: 0.06MB + ???? InnoDB
u7oD1C_followup_customer_carts: ??????: 0.11MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_followup_customer_notes: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_followup_customer_orders: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_followup_email_excludes: ??????: 0.02MB + ??????: 0.05MB + ???? InnoDB
u7oD1C_followup_email_logs: ??????: 0.05MB + ??????: 0.05MB + ???? InnoDB
u7oD1C_followup_email_orders: ??????: 0.16MB + ??????: 0.09MB + ???? InnoDB
u7oD1C_followup_email_tracking: ??????: 0.02MB + ??????: 0.08MB + ???? InnoDB
u7oD1C_followup_followup_history: ??????: 0.27MB + ??????: 0.05MB + ???? InnoDB
u7oD1C_followup_order_categories: ??????: 0.05MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_followup_order_items: ??????: 0.02MB + ??????: 0.05MB + ???? InnoDB
u7oD1C_followup_subscribers: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_followup_subscribers_to_lists: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_followup_subscriber_lists: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_gla_attribute_mapping_rules: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_gla_budget_recommendations: ??????: 0.22MB + ??????: 0.14MB + ???? InnoDB
u7oD1C_gla_merchant_issues: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_gla_shipping_rates: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_gla_shipping_times: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_jet_post_types: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_jet_taxonomies: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_links: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_mailchimp_carts: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_mailchimp_jobs: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_options: ??????: 3.38MB + ??????: 0.45MB + ???? InnoDB
u7oD1C_postmeta: ??????: 57.66MB + ??????: 25.61MB + ???? InnoDB
u7oD1C_posts: ??????: 11.52MB + ??????: 1.80MB + ???? InnoDB
u7oD1C_queue: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_sp_domain_mapping: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_swis_critical_css: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_swis_queue: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_termmeta: ??????: 0.36MB + ??????: 0.78MB + ???? InnoDB
u7oD1C_terms: ??????: 1.52MB + ??????: 0.50MB + ???? InnoDB
u7oD1C_term_relationships: ??????: 1.52MB + ??????: 0.48MB + ???? InnoDB
u7oD1C_term_taxonomy: ??????: 0.30MB + ??????: 0.28MB + ???? InnoDB
u7oD1C_usermeta: ??????: 0.23MB + ??????: 0.39MB + ???? InnoDB
u7oD1C_users: ??????: 0.02MB + ??????: 0.06MB + ???? InnoDB
u7oD1C_viwec_clicked: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_vxcf_leads: ??????: 0.34MB + ??????: 0.19MB + ???? InnoDB
u7oD1C_vxcf_leads_detail: ??????: 1.52MB + ??????: 0.47MB + ???? InnoDB
u7oD1C_vxcf_leads_notes: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_wc_admin_notes: ??????: 0.05MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_wc_admin_note_actions: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_wc_category_lookup: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_wc_customer_lookup: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_wc_download_log: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_wc_gpf_render_cache: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_wc_order_coupon_lookup: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_wc_order_product_lookup: ??????: 0.06MB + ??????: 0.06MB + ???? InnoDB
u7oD1C_wc_order_stats: ??????: 0.05MB + ??????: 0.05MB + ???? InnoDB
u7oD1C_wc_order_tax_lookup: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_wc_product_attributes_lookup: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_wc_product_download_directories: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_wc_product_meta_lookup: ??????: 0.31MB + ??????: 0.45MB + ???? InnoDB
u7oD1C_wc_rate_limits: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_wc_reserved_stock: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_wc_tax_rate_classes: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_wc_webhooks: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_woobe_history: ??????: 0.09MB + ??????: 0.05MB + ???? InnoDB
u7oD1C_woobe_history_bulk: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_woocommerce_gpf_google_taxonomy: ??????: 1.52MB + ??????: 0.13MB + ???? InnoDB
u7oD1C_wpforms_entries: ??????: 0.05MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_wpforms_entry_fields: ??????: 0.02MB + ??????: 0.05MB + ???? InnoDB
u7oD1C_wpforms_entry_meta: ??????: 0.02MB + ??????: 0.06MB + ???? InnoDB
u7oD1C_wpforms_tasks_meta: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_wpmailsmtp_attachment_files: ??????: 0.02MB + ??????: 0.02MB + ???? InnoDB
u7oD1C_wpmailsmtp_debug_events: ??????: 1.52MB + ??????: 0.00MB + ???? InnoDB
u7oD1C_wpmailsmtp_emails_log: ??????: 17.52MB + ??????: 0.08MB + ???? InnoDB
u7oD1C_wpmailsmtp_email_attachments: ??????: 0.02MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_wpmailsmtp_email_tracking_events: ??????: 0.05MB + ??????: 0.03MB + ???? InnoDB
u7oD1C_wpmailsmtp_email_tracking_links: ??????: 0.34MB + ??????: 0.06MB + ???? InnoDB
u7oD1C_wpmailsmtp_tasks_meta: ??????: 0.02MB + ??????: 0.00MB + ???? InnoDB

### Post Type Counts ###

aiosrs-schema: 1
attachment: 3128
blocks: 2
custom_css: 2
elementor_library: 27
flamingo_contact: 1318
flamingo_inbound: 1795
follow_up_email: 2
ft_supplier: 57
home_slider: 2
jet-menu: 4
jet-smart-filters: 5
jet-theme-core: 2
jet-woo-builder: 8
nav_menu_item: 157
nectar_slider: 2
page: 23
post: 3
postman_sent_mail: 250
product: 2605
product_variation: 16
revision: 44
seedprod: 1
shop_coupon: 89
shop_order: 131
shop_order_refund: 16
tablepress_table: 1
viwec_template: 14
viwec_template_block: 2
whatsapp-accounts: 1
wpcf7_contact_form: 3
wpcode: 2
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (40) ###

Advanced Database Cleaner PRO: ??? Younes JFR. – 3.2.1
Cargo Shipping Location for WooCommerce: ??? WebSolution – 1.0.8
???? ??? ??? 7: ??? ??????? ????? – 5.7
Contact Form Entries: ??? CRM Perks – 1.3.0
Elementor Pro: ??? Elementor.com – 3.7.2
???????: ??? Elementor.com – 3.9.0
????? ????? enable: ??? uPress – 1.4
EWWW Image Optimizer: ??? Exactly WWW – 6.9.2
Facebook for WooCommerce: ??? Facebook – 3.0.5
Google Listings and Ads: ??? WooCommerce – 2.3.2
Site Kit by Google: ??? Google – 1.89.0
Index WP MySQL For Speed: ??? Oliver Jones
Rick James – 1.4.11

WPCode Lite: ??? WPCode – 2.0.4.4
Loco Translate: ??? Tim Whitlock – 2.6.3
Media File Renamer (Pro): ??? Jordy Meow – 5.5.0
Redis Object Cache: ??? Till Krüss – 2.2.2
Suppliers Manager for Woocommerce: ??? WP-Shopping – 0.2.0
TablePress: ??? ?????? ???? – 1.14
Advanced Editor Tools (previously TinyMCE Advanced): ??? Automattic – 5.6.0
Verifone Hosted Cart: ??? verifone – 2.5.5
WhatsApp Chat by NinjaTeam: ??? NinjaTeam – 3.2
WooCommerce Brands: ??? WooCommerce – 1.6.35
BEAR – Bulk Editor and Products Manager Professional for WooCommerce: ??? realmag777 – 2.1.2
Checkout Fields Manager for WooCommerce: ??? QuadLayers – 6.3.8
WooCommerce Conditional Shipping and Payments: ??? WooCommerce – 1.14.4
WooCommerce Mail Template Customizer Premium: ??? VillaTheme – 1.1.13
Follow-Up Emails: ??? WooCommerce – 4.9.26
Pixel Manager for WooCommerce: ??? SweetCode – 1.27.9
WooCommerce Notification Premium: ??? Andy Ha (villatheme.com) – 1.4.7
WooCommerce One Page Checkout: ??? Automattic – 1.9.8
WooCommerce Google Product Feed: ??? Ademti Software Ltd. – 10.8.0
WooCommerce Smart Coupons: ??? StoreApps – 5.8.0
WooCommerce Social Login: ??? SkyVerge – 2.11.1
???????: ??? ???? ???????? – 7.1.1
WP Fastest Cache Premium: ??? Emre Vona – 1.6.8
WP Fastest Cache: ??? Emre Vona – 1.0.8
WP Mail SMTP Pro: ??? WPForms – 3.6.1
WPForms: ??? WPForms – 1.7.8
WPS ???? ???????: ??? WPServeur
NicolasKulka
wpformation – 1.9.6

WPS Limit Login: ??? WPServeur
NicolasKulka
wpformation – 1.5.6

### Inactive Plugins (2) ###

bunny.net: ??? bunny.net – 1.0.8
Product Feed PRO for WooCommerce: ??? AdTribes.io – 12.0.6

### Dropin Plugins (2) ###

maintenance.php: maintenance.php
object-cache.php: Redis Object Cache Drop-In

### Must Use Plugins (1) ###

Index WP MySQL For Speed Upgrade Filter for mu-plugins.: ???  – 1.4.10

### Settings ###

API Enabled: ?
Force SSL: –
Currency: ILS (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

???? ????: #29509 - /%d7%97%d7%a0%d7%95%d7%aa/
?? ?????: #29505 - /%d7%a2%d7%92%d7%9c%d7%aa-%d7%a7%d7%a0%d7%99%d7%95%d7%aa/
?????: #29503 - /%d7%a7%d7%95%d7%a4%d7%94/
?????? ???: #29513 - /%d7%94%d7%97%d7%a9%d7%91%d7%95%d7%9f-%d7%a9%d7%9c%d7%99/
???? ?????: #3 - /%d7%aa%d7%a7%d7%a0%d7%95%d7%9f/

### Theme ###

Name: Kfar Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.16.1
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php ???? 3.5.0 ???? ??????. ???? ????? ??? 7.0.1
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php ???? 3.8.0 ???? ??????. ???? ????? ??? 7.0.1
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php ???? 3.4.4 ???? ??????. ???? ????? ??? 7.0.1
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php ???? 6.0.0 ???? ??????. ???? ????? ??? 7.0.1
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php ???? 3.3.0 ???? ??????. ???? ????? ??? 7.0.1
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

Outdated Templates: ?
					
					
						??? ???? ?????

### WooCommerce Google Product Feed feeds ###

e492c90b2d37b59d: Google merchant centre product feed
??Type: google
??Category filter: -
??Categories: -

### WooCommerce Google Product Feed options ###

Include variations in feed: Enabled
Send "item group ID": Enabled
Expanded schema markup: -
Debug key: 68b97d4a-4d25-4eae-997c-b62f407fd46c

### WooCommerce Google Product Feed fields ###

Title: Pre-populates from product product_title.
Product description: Main product description (full preferred) plus variation description
Availability (in stock products): Defaults to "in stock".
Availability (backordered products): Defaults to "in stock".
Availability (out of stock products): Defaults to "out of stock".
Brand: Defaults to "??????". Pre-populates from product_brand taxonomy.
Manufacturer Part Number (MPN): 
Product Type: 
Google Product Category: 
Size system: 

### WooCommerce Google Product Feed DB status ###

Database version: 16
Active database version: 16
wc_gpf_render_cache: Empty
woocommerce_gpf_google_taxonomy (en-US): 5595 items

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-01 19:28:01 +03:00
Options: ?
Notes: 57
Onboarding: completed

### Social Login ###

Facebook: ? Available
Twitter: Disabled
Google: ? Available
Amazon: Disabled
Linkedin: Disabled
Paypal: Disabled
Disqus: Disabled
Yahoo: Disabled
Vkontakte: Disabled

### Action Scheduler ###

Complete: 32,785
Oldest: 2022-11-09 11:34:57 +0200
Newest: 2022-12-12 16:15:02 +0200

Failed: 40
Oldest: 2022-11-24 10:16:44 +0200
Newest: 2022-12-10 05:00:29 +0200

Pending: 11
Oldest: 2022-12-12 17:49:01 +0200
Newest: 2022-12-15 12:07:12 +0200

### Smart Coupons related settings ###

Number of coupons to show: 5
Number of characters in auto-generated coupon code: 
Valid order status for auto-generating coupon: processing
completed

Include tax in the amount of the generated gift card: no
Deduct credit/gift before doing tax calculations: no
Gift Card discount is inclusive of tax: no
Automatic deletion: no
Coupon emails: yes
Printing coupons: yes
Sell gift cards at less price?: no
Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
Renewal orders should not generate coupons even when they include a product that issues coupons: no
Allow sending of coupons to others: yes
Allow schedule sending of coupons?: no
Combine emails: no
Auto generated coupon email: yes
Combined auto generated coupons email: no
Acknowledgement email: yes
Enable taxes: no
Prices entered with tax: no
Rounding: no
Display prices in the shop: excl
Display prices during cart and checkout: excl
Display tax totals: itemized
Enable the use of coupon codes: yes
Calculate coupon discounts sequentially: no
Account endpoints > Coupons: wc-smart-coupons

### Status report information ###

Generated at: 2022-12-12 16:23:56 +02:00

hi,
same in my website, i confirm that woocommerce is connected to merchant account.
wordpress account connected.
google account connected.
merchant account connected and Content API Feed is working .
google ads account: error “Unable to connect your Google Ads account. Please try again later”….. when i refresh the page and the account is connected with (Account 0) in account number.
woocommerce log:
2022-12-09T12:00:43+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Middleware::link_ads_account Client error: POST https://api-vipgo.woocommerce.com/google/manager/link-customer resulted in a 403 Forbidden response:
{“statusCode”:403,”error”:”Forbidden”,”message”:”Access denied for linking customer 3339397450″}

hi,
After disconnecting the plugin and trying to connect again
i have enable to connect error the log is :
2022-12-08T22:10:39+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Middleware::link_ads_account Client error: POST https://api-vipgo.woocommerce.com/google/manager/link-customer resulted in a 403 Forbidden response:
{“statusCode”:403,”error”:”Forbidden”,”message”:”Access denied for linking customer 3339397450″}

• This reply was modified 2 years, 3 months ago by sibony88.

Hi,
Same here, imunifyAV in cPanel
/wp-content/plugins/ewww-image-optimizer/binaries/gifsicle-fbsd
/wp-content/plugins/ewww-image-optimizer/gifsicle-linux
/wp-content/plugins/ewww-image-optimizer/optipng-fbsd
/wp-content/plugins/ewww-image-optimizer/pngquant-fbsd
/wp-content/plugins/ewww-image-optimizer/pngquant-linux
Reason: php_malware.id_SMW-HEUR-ELF

hi,
Any news ?
i cant run ads on facebook my products not syncing .
is it a plugin issue or facebook issue ?

hi,
WooCommerce Support: Ticket #4802172

hi,
i did check the unicode characters and that is the issue!! if i’m changing the characters to english with the same length and even more, all is ok
my web site is in hebrew

• This reply was modified 3 years ago by sibony88.
• This reply was modified 3 years ago by sibony88.

hi,
when i shorten the title the error goes away and i received a sync number as normal.
long title “??? ???? ????? ?????? ??? ???? ???? EASYBABY ?? ?????? ??????? ?? ???? ???? ???????? ????? ???? ???????? ???” ERROR
short title “??? ???? ????? ?????? ??? ???? ???? EASYBABY ?? ?????? ??????? ?? ???? ???? ????????”

long link with the error “https://spirala-toys.co.il/product/%d7%9b%d7%a1%d7%90-%d7%90%d7%95%d7%9b%d7%9c-%d7%9e%d7%a2%d7%95%d7%a6%d7%91-%d7%9c%d7%aa%d7%99%d7%a0%d7%95%d7%a7-%d7%93%d7%92%d7%9d-%d7%a1%d7%90%d7%a0%d7%99-%d7%9e%d7%91%d7%99%d7%aa-easybaby-%d7%a7/”

shor link no error “https://spirala-toys.co.il/product/%d7%9b%d7%a1%d7%90-%d7%90%d7%95%d7%9b%d7%9c-%d7%9e%d7%a2%d7%95%d7%a6%d7%91-%d7%9c%d7%aa%d7%99%d7%a0%d7%95%d7%a7-%d7%93%d7%92%d7%9d-%d7%a1%d7%90%d7%a0%d7%99-%d7%9e%d7%91%d7%99%d7%aa-easybaby-%d7%a7/”

maybe it’s something related to the unicode characters?
it is happening with all products and its new error i have the catalong more than three years

hi @skyvergesteve,
i followed you instruction and the connection was successful , thank you.
I could not save the changes due to a problem with PHP or the server
So I opened PHPMYADMIN and searched for “wc_facebook_external_business_id” inside the database and made the change
It was faster and easier.
thank you