Sidecar TV, Plugin Developers

James – sadly, we’ve been still been unable to reliably reproduce and fix this.

MistaDan – Thanks for the question! We’re safely using DecisionTree on our own site on 4.3.1 with no issues. You can see it in action here: https://sidecar.tv/decision_tree/

We’ll try and update the app listing on www.ads-software.com soon.

Happy DTing!

James – great, thanks so much for all your support on this!

James, that’s great news!

Sadly, we still can’t reproduce this in house. If you want I can mark this as “resolved” given neither you nor us are actively working on it, yeah?

Lemme know!

James – another customer has said they have the same problem and are willing to make and send us a video. Stay tuned!

Okie dokie!

Marking resolved.

nightyard – If you disable our plugin and the problem persists, then the problem is not with our plugin, but with something endemic to your site. I would try disabling plugins one by one and see if one of them is causing the problem.

As we can only support our plugin, I’m going to mark this ticket resolved. Best of luck in fixing your site!

nightyard – if you disable our plugin do these problems persist?

James – any updates on trying that MS Windows 10 screen recorder?

nightyard – any updates on PHP and WP versions?

Also, what version of DecisionTree (DT) are you using? I’m researching your headers already sent by (output started at /home/iasservicesorg/public_html/wp-content/plugins/sidecar-decision-tree/DecisionTree.php:407) error and line 407 doesn’t make sense to me ?? Getting a bit technical, in DT 1.1 line 407 is:

405      /**
406      * Runs on change to the i donated setting
407      */
408     static function on_update_idonated($new_val, $old_val){
409         if($new_val=='1'){

I actually went back and checked other versions and saw similarly unlikely candidates.

But, let’s assume that the error is true, but the line numbers are off! So, let’s try this: can you edit DecisionTree.php file and find the end of the file:

add_action( 'admin_notices', array( 'DecisionTree', 'admin_page_notice' ));

?>

And remove the few two lines so it looks like this:

add_action( 'admin_notices', array( 'DecisionTree', 'admin_page_notice' ));

Technically there’s a trailing return there on the last line. We can remove the ?> which is valid PHP and should remove any output that our plugin might be causing

James – It looks like Windows 10 has a built in feature you can use:

* https://betanews.com/2015/07/19/windows-10-secret-screen-recording-tool/

Can you try that and report back?

bethfalk – Since we haven’t heard back from you, I’m going to close this. however, if you’re still having the problem *PLEASE* get back to us! We’d love to help.

nightyard – sorry to hear you’re having problems! Can you let us know the version of PHP and WordPress you’re using?

Hey Zingtree! Welcome to WordPress: I see you posted Version 1.0 5 months ago and and the 2 months ago updated to 2.0 of your plugin.

One point of feedback: It’s not cool to advertise yourself on other plugin’s support forums. Please don’t do it!