Sidecar TV, Plugin Developers
Forum Replies Created
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Forum: Plugins
In reply to: [Decision Tree] Oopsie ! X – error message when saving or updatingkemelinux – hey again! I don’t remember marking this as “resolved”! Sorry if you thought we were dismissing your problem – we’re not. Please comment here or open another thread if you’re still having a problem.
Forum: Plugins
In reply to: [Decision Tree] Can't insert decision treebethfalk – any updates?
Forum: Plugins
In reply to: [Decision Tree] Oopsie ! X – error message when saving or updatingkemelinux – It sounds like there might be a JavaScript error on your page that’s causing our plugin to fail. Are you able to test on your site with no other plugins enabled?
Forum: Plugins
In reply to: [Decision Tree] Can't insert decision treebethfalk – ah yes! You’d asked about deriving the IDs of the DTs. If you go and edit one, you’ll see the ID in the URL. For example, the ID of this one is
14:YOURBLOG.COM/wp-admin/post.php?post=14&action=editAnd then you’d use this shortcode in your post:
[decisiontree id="14"]Forum: Plugins
In reply to: [Decision Tree] I think it died.Thanks for checking back in! We’re still stuck on needing to see a video of the problem, as we’ve not been able to reproduce the error in house. Sorry to push back on you, but maybe you have a solution that will work for you to record your screen and get it to us some how?
Forum: Plugins
In reply to: [Decision Tree] Can't insert decision treebethfalk – That’s odd! Sorry your having problems. I just did some testing and realized that we don’t require a title on our DTs. Can you go to YOURBLOG.COM/wp-admin/edit.php?post_type=decision_tree (replacing YOURBLOG with your URL) and do you see DTs called “(no title)”? If yes, click on it, give it a tittle, save, and go and try to insert the DT in a post or page. They should have titles.
If not, please report back and we’ll look into it some more!
ykruger1 – Sorry – unless you’re having the *exact* same issue, please open another thread. Thanks!
Forum: Plugins
In reply to: [Decision Tree] I think it died.Interesting. Do you know what character set the WordPress MySQL DB is setup for?
Forum: Plugins
In reply to: [Decision Tree] I think it died.James – Sorry, we’ve been unable to reproduce your issue after reading through your notes. Can you let us know which OS and browser you’re using? As well, it’d be really great if we could see a video of exactly how you make your DTs that get corrupted. Could you try using https://www.screencast-o-matic.com/screen_recorder or https://www.screenr.com/ do make one? You’re welcome to use any other method if you have another you prefer.
Thanks so much for all your patience!
Forum: Plugins
In reply to: [Decision Tree] I think it died.We’re still working on this! Stay tuned.
Forum: Plugins
In reply to: [Decision Tree] I think it died.This is exactly what we were looking for, thanks! We’ll do some testing and get back to you.
Forum: Plugins
In reply to: [Decision Tree] I think it died.Ah – yes, a new version! However, all we did is to call out that your problem exists on the FAQ:
Q I was working on a DT and it broke: the last step is out of order and I can’t delete it!?!
A We’ve had a few users report that their DTs have problem when they’re editing them. Specifically, the step number will jump to be out of order and they can no longer publish the DT. We’re aware of the issue and are trying to fix it. Please let us know if you have any details on how to reproduce the issue!
Forum: Plugins
In reply to: [Decision Tree] I think it died.Yay! Glad to help with support, but it’s frustrating we can’t find a fix for you. Sorry ??
To delete existing DTs you can got to https://YORUSITE/wp-admin/edit.php?post_type=decision_tree, checkt the DTs on the left and choose “Move to trash” under the bulk actions drop down at the top.
However, existing DTs that are corrupt don’t have any bearing on new DTs.
Can you share the searches results you’ve found that suggests time outs cause persistent data corruption?
FYI – My testing just now of being logged in on one tab and actively editing a DT and logging myself out in another tab does not result in corruption.
Forum: Plugins
In reply to: [Decision Tree] I think it died.Thanks for the info on how to reproduce. However, earlier you said,
I thought maybe the second had timed out somehow, though I was careful to refresh the page frequently before and during work on it. Well this time I’m sure. Something else i breaking it.
But now you’re sure that the time out is causing the issue?
I’ll test now either way to get a second data point!
Forum: Plugins
In reply to: [Decision Tree] I think it died.jameswcaudill – thanks for the update. Unfortunately, we can see the JSON is corrupt, but don’t still know why.
Can you tell us step by step instructions on how to get a corrupted DT? If we can reproduce it on our development systems, we can come up with a fix.
Forum: Plugins
In reply to: [Decision Tree] How do I add links?Per Lichtman – I know it’s been about a year, but we’ve just posted 1.1 which has a feature for linked answers:
- Added feature so answers can now have links and info boxes with HTML.
- Fixed a bug when inserting DT in post or page, the DT modal rendering beneath WYSIWYG bar. We now render as expected.
- Fixed a bug which showed “Add Choice” buttons for answers. They’re now hidden.
- Fixed a bug where answers with no links don’t have hover effects like links do. Linkless answers no long have hover effects.
Cheers!