Sidecar TV, Plugin Developers

cedarspringscamp – no worries about being a novice! We’ll figure how to help you.

4.1.1 is the version of WordPress. That’s the latest, which is great to see! I’m wondering about the version of PHP. If you can SSH in, you can type this to see the version:

php -v

If you can only FTP/SFTP in, you should be to create a file called info.php in your web root with this contents:

<?php phpInfo() ?>

Then go to https://YOURSITE/info.php. It should show something like this at the top, “PHP Version 5.5.3-1ubuntu2.6”. Be sure to delete this file when you’re done!

As well, if this is all too technical, you could ask who ever does your hosting to tell you the version of PHP you run ??

cedarspringscamp – oh no! sorry to hear you’re having issues. i suspect an older version of PHP is causing the issue. do yo know what version of PHP your wordpress site runs on?

Robrt – Hey again! I’m reviewing all our open tickets and just pinging you to see if you had any luck disabling our plugin to see if you still had some (presumably benign) JS errors.

As well, we still plan on looking into the specifics of the error you mentioned.

hb_burton – I’m going to resolve this thread, but please let us know if you still have a problem – we’d love to help!

Pureform – thanks for the suggestion! Right now we have no immediate plans, but we’ll definitely take your idea into consideration for upcoming releases!

In the interim, we did go out of our way to use good CSS classes and IDs for each tree we render. If you know CSS, or have technical folks who do, it should be easy to spice up your trees!

cheers,
-sidecar

hb_burton – it sounds like WPBakery is causing a JavaScript error. This in turn causes our plugin to fail which is heavily JS dependent. I’m not sure what to say then! Also, since it’s been a while, let me know if there’s been any updates on your side.

Robrt – thanks for the details. I’ll look into it a bit more, but are you able to try disabling other plugins which may be conflicting with ours? Since you gave the line number of our JS error, do you see other JS errors when our plugin is disabled? JS normally fails catastrophically when there’s just one error and this will cause our plugin to break.

Robrt – Sorry to hear your having issues. Could you let us know your PHP and WordPress versions?

jdjenkins – Thanks so much for the input. In our next revision will look to your, and other’s, feedback. Also, we’re glad you like and us it!

Great – thanks for the update!

hb_burton – Thanks for that info. I have two follow up questions:

1. when you say you “have to deactivate it to update by site”, do you mean that you can’t edit posts on your site with the Decision Tree (DT) plugin enabled?

2. you suspect that WPBakery Visual Composer is the problem. if you disable this plugin does DT work correctly? Obviously not a viable option, but good to know.

thanks!

penderyn – sorry to hear about your problems! Can you post your WordPress version and PHP version if you know it? Also, if you feel comfy, can you share the URL to your blog?

gtvac – I assume no news is good news. I’m going to mark this as resolved, but please do let us know if the problem persists. we’d love to help!

hb_burton – sorry to hear about your problems! Can you post your WordPress version and PHP version if you know it? Also, if you feel comfy, can you share the URL to your blog?

gtvac – sorry to hear about your problems! Can you post your WordPress version and PHP version if you know it? Also, if you feel comfy, can you share the URL to your blog?