sidneyvanderstoep

Hi Peter,

Thanks for looking into it. I’ve replied in the mail.

Regards,

Sidney

Hi wfpeter,

Yes I have run a full scan.

The issue is with enfold version 4.6 I am running, I checked the version and it’s correct. It’s running an old version of Enfold.

I tried sending diagnostics from within the plugin, but this fails. I just mailed them directly to the mailadress provided.

Hi!

Could it be that you’re using the Advanced Shipment Tracking for WooCommerce plugin?

I had the same issue. Seems that the plugin has an overide of some kind. But it can be solved with these steps:

Woocommerce > Shipment Tracking > Fulfillment WorkFlow > Rename the “Completed” Order status label to “Shipped”

On the right hand side click the cog and the Email Customizer will open to edit the “Completed” email. Edit the “Email content” as you would in the “Kadence WooCommerce Email Designer” save and your done!

src:https://www.ads-software.com/support/topic/body-text-on-completed-order-will-not-update/.

I’ve got the same issue, it worked before. following this thread.

Just tried updating without the backup file in the directory and that worked. Thank you!

Just did, and I see I have created an backup of invoice.php in that same directory. The owner of that file is different from the others. All files have www-data and this one is root.

Perhaps that will be the issue? I’ll move the file and try the update again later this day.

Thank you for the support so far!

Hi Alexmigf,

I’m the hosting service myself. As far as I can see there are no file permissions issues. These are taken from the above objects. Other plugins can also just update. It would help if I knew which files specifically are involved. Isn’t that reflected?

File rights are
Directories: 755
Files in the directories: 644

Hi Niklas,

Thank you for your answer.

I’ve just performed the tests. I have disabled all plugins except WooCommerce and the Mollie plugin and am using the Default theme. This works. After that i’ve been activating the plugings one by one and came to the conclusing that the‘WooCommerce Blocks’ plugin is causing the issues together with the Mollie plugin. As soon as I have both plugin enabled the site crashes.

I don’t know what is causing the conflict between the two plugins. But I also found a solution.

On version 6.7 the PayPal surcharge is setup as Fixed Surcharge and Percentage but only the Percentage is configured. On version 6.7 this doesn’t seem to be an issue but in versions 7.0+ this is an issue. When I change the surcharge to percentage only then there aren’t any issues. Also not with the WooCommerce Blocks plugin strange but it is true.

Update:

I’m a little bit further. For PayPal payments i’m using an 3,4% surcharge. For the update to version 7.0+ this surcharge seems te be an issue. When I disable the surcharge the update to 7.0.4 is succesfull but this won’t be a solution.

Hope this is some usefull information.