silverliebt

Love is of the essence, in the digital and the analog worlds alike. Keep on truckin’ and thanks for the Xmas love.

You said it was added to the queue. Bug is real, theme irrelevant. I was merely inquiring about the status.

I am having the same issue. My theme is Meks > Typology and it comes with font awesome. However, the External Links > Icons for both dash and font awesome show question marks. Could we get an update on this fix?

@wanderisle I’m curious about how you worked with a Meks theme to make this change. Did you update the child theme functions.php, and if so with what code? I have opened a ticked on this, but I thought I would ping you too, as it seems you’ve been down this road already. Thanks for any tips, insight, advice on showing MODIFIED rather than PUBLISH dates on posts and pages.
Cheers, Daniel

• This reply was modified 3 years, 11 months ago by silverliebt.

I don’t see an option in Settings for Ninja Forms. Am I missing it, or is it still in the UI?

Great, you are very welcome. Thanks to you as well.

By the way, you can spin up a WP sandbox account at Pantheon for free, and test the Cleantalk plugin there, if you so desire. It might help in troubleshooting the issue.

The install worked on Pantheon’s Dev environment, but when moved to Test, failed with the same error. Please be aware of Pantheon’s hosting setup:
https://pantheon.io/docs/pantheon-workflow
Also, this might be even more useful:
https://pantheon.io/docs/plugins-known-issues
Have you had other customers hosted at Pantheon?

Sorry for the bad news. I’m considering recommending a migration to Kinsta to my client, which is where I host all new sites. Much easier.

Debug:
Constants:
CLEANTALK_AJAX_USE_BUFFER NOT_DEFINED
CLEANTALK_AJAX_USE_FOOTER_HEADER NOT_DEFINED
CLEANTALK_ACCESS_KEY NOT_DEFINED
CLEANTALK_CHECK_COMMENTS_NUMBER NOT_DEFINED
CLEANTALK_CHECK_MESSAGES_NUMBER NOT_DEFINED
CLEANTALK_PLUGIN_DIR /code/wp-content/plugins/cleantalk-spam-protect/
WP_ALLOW_MULTISITE NOT_DEFINED
Debug log: Drop debug data
ArrayObject Object
(
[storage:ArrayObject:private] => Array
(
[16:07:44_ACTION_activate_cleantalk-spam-protect/cleantalk.php_FUNCTION_] => Array
(
[0] => Failed.
Query: CREATE TABLE IF NOT EXISTS wp_cleantalk_ua_bl (
id INT(11) NOT NULL,
ua_template VARCHAR(512) NULL DEFAULT NULL,
ua_status TINYINT(1) NULL DEFAULT NULL,
PRIMARY KEY ( id ),
INDEX ( ua_template )
);
Error: Index column size too large. The maximum column size is 767 bytes.
)

)

)

Excellent, I will take these steps now and report back. Big thanks in advance.

CLEANTALK_AJAX_USE_BUFFER NOT_DEFINED
CLEANTALK_AJAX_USE_FOOTER_HEADER NOT_DEFINED
CLEANTALK_ACCESS_KEY NOT_DEFINED
CLEANTALK_CHECK_COMMENTS_NUMBER NOT_DEFINED
CLEANTALK_CHECK_MESSAGES_NUMBER NOT_DEFINED
CLEANTALK_PLUGIN_DIR /code/wp-content/plugins/cleantalk-spam-protect/
WP_ALLOW_MULTISITE NOT_DEFINED
Debug log: Drop debug data
ArrayObject Object
(
[storage:ArrayObject:private] => Array
(
[16:41:04_ACTION_activate_cleantalk-spam-protect/cleantalk.php_FUNCTION_] => Array
(
[0] => Failed.
Query: CREATE TABLE IF NOT EXISTS wp_cleantalk_ua_bl (
id INT(11) NOT NULL,
ua_template VARCHAR(512) NULL DEFAULT NULL,
ua_status TINYINT(1) NULL DEFAULT NULL,
PRIMARY KEY ( id ),
INDEX ( ua_template )
);
Error: Index column size too large. The maximum column size is 767 bytes.
)

)

)

After checking “complete deactivation” and then deactivating, and then deleting, I reinstalled the plugin. Upon activation, same error. Again I tried checking “complete deactivation” and deactivating/re-activating, but errors persist.

OK, I tried that already, but not after completely removing the plugin, which I will try now.

Additional information on the error report, this was also presented below the error (all caps in my initial post):

ArrayObject Object
(
[storage:ArrayObject:private] => Array
(
[16:23:24_ACTION_activate_cleantalk-spam-protect/cleantalk.php_FUNCTION_] => Array
(
[0] => Failed.
Query: CREATE TABLE IF NOT EXISTS wp_cleantalk_ua_bl (
id INT(11) NOT NULL,
ua_template VARCHAR(512) NULL DEFAULT NULL,
ua_status TINYINT(1) NULL DEFAULT NULL,
PRIMARY KEY ( id ),
INDEX ( ua_template )
);
Error: Index column size too large. The maximum column size is 767 bytes.
)

)

)

I am getting the same error:

CLEANTALK_AJAX_USE_BUFFER NOT_DEFINED
CLEANTALK_AJAX_USE_FOOTER_HEADER NOT_DEFINED
CLEANTALK_ACCESS_KEY NOT_DEFINED
CLEANTALK_CHECK_COMMENTS_NUMBER NOT_DEFINED
CLEANTALK_CHECK_MESSAGES_NUMBER NOT_DEFINED
CLEANTALK_PLUGIN_DIR /code/wp-content/plugins/cleantalk-spam-protect/
WP_ALLOW_MULTISITE NOT_DEFINED

My host is Pantheon, and wp-contents on Live is read only, but on Dev I got the same error, so I don’t think it’s that.

I believe aztopdavid’s advice is correct.